Discovery: IT Admin Internship Opportunity

Qualification

•  IT related diploma / degree

Responsibilities

• Provide input as required to Team Leaders and Management on optimizing internal processes and SLA’s
• Ensure client satisfaction with the service delivery levels provided by the service providers

Competencies

•  Ability to do Trend Analysis
•  Trouble shooting, fault diagnosis and Root Cause Analysis
•  Analytical and logical thinker
•  Excellent verbal and written communication
•  Ability to deal with difficult clients

How to apply

Apply for the Discovery Service Desk Administrator Internship Opportunity