Application Open for the SAFA Room Attendance Supervisor

Application Open for the SAFA Room Attendance Supervisor. The South African Football Association (SAFA) is inviting applications for a Room Attendant Supervisor at its National Technical Centre (NTC).

Job Purpose

The room attendance supervisor is responsible for overseeing the daily activities of room attendants to ensure guest rooms, corridors, public areas, and service areas are cleaned and maintained according to the hotel stand- ards. The supervisor ensures excellent guest satisfaction, efficient staff performance, compliance with health and safety regulations, and adherence to company policies and procedures.

Key Responsibilities

• Supervision and Leadership
• Supervise and coordinate the daily activities of room attendants.
• Allocate room assignments and work schedules.
• Monitor staff productivity and attendance.
• Provide coaching, guidance, and training to housekeeping staff.
• Conduct daily briefings and communicate hotel updates and standards.

Quality Control

• Inspect guest rooms and public areas to ensure cleanliness and presentation standards are met.
• Ensure rooms are prepared according to NTC standards before guest occupancy.
• Identify and correct deficiencies in housekeeping services.
• Report maintenance issues to the relevant department.

Guest Service

• Respond promptly and professionally to guest requests and complaints.
• Ensure guest satisfaction through high-quality housekeeping services.
• Coordinate with front Office regarding room status updates and priorities.

Operational Duties

• Monitor housekeeping supplies, linen, and amenities.
• Ensure proper use and storage of cleaning equipment and chemicals.
• Maintain accurate records of room inspections and housekeeping activities.
• Assist with inventory management and stock control.
• Determine the requirements of possible ad-hoc staff, make recommendations to the Centre Operations Manager and be responsible for the management of that staff.
• Assist in cleaning and servicing assigned guest rooms according to the NTC standards during the quiet periods.

Health and Safety

Ensure compliance with occupational health and safety standards.
Promote safe work practices among housekeeping staff.
Ensure staff use required PPE.
Maintain cleanliness and hygiene standards.

How to Apply

Forward comprehensive CV for the attention of:
Hiring Manager via e-mail to: hr@safa.net

Qualifications and Experience

• Matric
• Certificate or Diploma in Hospitality Management, Housekeeping, or related field.
• 2–3 years housekeeping experience with supervisory experience.

Sills and Competencies

• Leadership
• Communication
• Attention to detail

Closing Date: Friday, 18 November 2026

All applications will be treated in strict confidence
No application will be considered after the closing date, or if it does not comply with at least the minimum requirements.