MTN Graduate Programme for Engineers

MTN is looking for Graduates with no experience needed, with telecommunications or electronics as a degree.

Key Tasks:

Business Acumen

· Learning to work in the corporate environment

· Learn to work within SLA and defined time frames

· Learn to adopt a proactive approach to prevent problems from arising in the future Contribute towards initiating change to continually improve all aspects of service delivery

· Learn to deal with problem situations that arise timeously and efficiently, displaying effective time management and time allocation according to project deadline and incident severity.

· Develop Business writing skills

· Learn effective communication skills

· Learn effective Teamwork skills by doing and observing

· Learn how Effective building of relationships: external and internal

Technical and Soft Skills

· Involvement in all technical changes and products & services of MTN

· Gain experience in assisting clients and staff (on-site and off-site) with technical queries

· Learn and assist to translate and implement customer business requirements into a technical solution.

· Ensure continued personal (technical) development.

· Following and completing all courses and practicals successfully within the given timeframes

· Exposure to a project

Customer Service

· Learn to develop effective resolutions of escalated complex problems and escalate to third level if required.

· Gain skills in order to build and maintain relationships with client to assist with client retention and identify up-sell opportunities.

· Understand customer needs and learn how to effectively solve problems.

Job Requirements

Education: Matric plus ONE of the below listed qualifications (completed)

National Diploma or Degree in Electrical Light Current Engineering or Electronics or Telecommunications

· Any formal certification in either: CISCO Certification, Security or IP skills in Transmission is also advantageous

Experience: None

How To Apply

Roodepoort: Apply for the Roodepoort MTN Engineering Graduate Programme Opportunity

Blackheath: Apply for the Blackheath MTN Engineering Graduate Programme Opportunity

Mount Edgecombe: Apply for the Mount Edgecombe MTN Engineering Graduate Programme Opportunity

Port Elizabeth: Apply for the Port Elizabeth MTN Engineering Graduate Programme Opportunity

Cape Town: Apply for the Cape Town MTN Engineering Graduate Programme Opportunity

Closing date: Unspecified