Shop Assistant / Cashier Opportunity at Clicks Group Bizana Walk

Clicks Group is inviting suitably qualified and customer-focused candidates to apply for the Shop Assistant / Cashier position at Clicks Bizana Walk. This is a fixed-term contract opportunity within the FMCG and retail environment, suited to an individual who enjoys working with customers and can provide efficient, professional service in a busy store. The successful candidate will support point-of-sale operations, customer service, merchandising and general store activities while helping create a positive shopping experience.

The Shop Assistant / Cashier role requires accuracy, reliability and a strong customer focus. The successful candidate will be responsible for processing transactions, handling cash safely, actioning ClubCard rewards, promoting store offers and maintaining merchandising and housekeeping standards. Candidates should also be comfortable following established procedures, working as part of a team and remaining professional when dealing with pressure and customer demands.

Key Responsibilities

• Efficiently execute all point-of-sale activities in a timely and accurate manner.
• Scan merchandise correctly and process customer purchases according to established procedures.
• Collect and process payments for goods purchased.
• Action Clicks ClubCard rewards accurately during customer transactions.
• Handle cash safely and responsibly at all times.
• Promote the Clicks ClubCard programme to customers.
• Enrol new ClubCard members to support store participation targets.
• Inform customers about current promotions and special offers.
• Communicate promotions in a way that supports sales and helps customers receive value from their purchases.
• Act as a positive and professional brand ambassador for Clicks.
• Remain visible and approachable to customers on the shop floor and at the point of sale.
• Provide friendly, professional and efficient customer service.
• Assist customers with product, range, promotion and event-related questions.
• Maintain up-to-date knowledge of Clicks products, ranges, promotions and events.
• Provide customers with accurate information when assisting with purchasing decisions.
• Execute merchandising activities in line with Clicks store and visual merchandising standards.
• Maintain neat and attractive merchandise displays.
• Assist with replenishing merchandise when required to maintain product availability.
• Perform general housekeeping duties and help keep the store clean and organised.
• Follow stock management, merchandising and operational procedures.
• Work collaboratively with colleagues to achieve store and customer service objectives.
• Follow instructions and established company procedures consistently.
• Assist the store team during busy periods and respond positively to changing operational requirements.
• Use initiative when dealing with routine customer or store-related matters.
• Support the achievement of results while consistently meeting customer expectations.
• Contribute to a welcoming, professional and customer-focused store environment.
• Complete additional reasonable store duties as required by management.

Requirements and Skills

• Grade 12 is essential.
• Grade 12 Mathematics with at least 50% will be desirable.
• Grade 12 English with at least 50% will be desirable.
• Previous experience in a customer-facing role within a retail or FMCG store environment will be advantageous.
• Basic mathematics and calculation skills are required.
• Knowledge of retail and FMCG environments will be advantageous.
• An understanding of merchandising and promotional principles is beneficial.
• Knowledge of stock management procedures will be advantageous.
• Knowledge of customer service excellence is important.
• Strong customer orientation is essential.
• Good verbal and written communication skills are required.
• Good numeracy skills are important for point-of-sale and cash-handling responsibilities.
• Computer literacy is required.
• Planning and organising skills are important.
• Problem-solving skills are required when responding to customer and operational challenges.
• Candidates should be able to relate and network effectively with customers and colleagues.
• The ability to follow instructions and procedures accurately is essential.
• Candidates must be able to deliver results while meeting customer expectations.
• The ability to work effectively with people is advantageous.
• Persuading and influencing skills will be beneficial when promoting ClubCard memberships and store promotions.
• Good planning and organisational abilities are advantageous.
• Candidates should be able to cope professionally with pressure and setbacks.
• Strong attention to detail is required when processing transactions and handling merchandise.
• Candidates should demonstrate reliability, professionalism and a positive attitude.
• A willingness to learn and adapt to changing retail requirements is important.
• The ability to work effectively as part of a team is essential.

The Shop Assistant / Cashier opportunity at Clicks Bizana Walk provides an opportunity to gain practical experience in retail operations while working directly with customers. The role combines customer service, point-of-sale processing, merchandising and general store support, making it suitable for someone who wants to develop a broad range of retail skills. Candidates who are accurate, friendly and comfortable working in a busy environment may be well suited to the position.

Point-of-sale accuracy will be a key responsibility for the successful candidate. The Shop Assistant / Cashier will need to scan merchandise correctly, collect payments and action ClubCard rewards while ensuring cash is handled safely. Good numeracy, attention to detail and the ability to follow established procedures will therefore be important when dealing with daily customer transactions.

Customer service is another major focus of the position. The successful candidate will represent Clicks as a brand ambassador and should provide friendly, professional and efficient assistance throughout the customer’s visit. Responding to questions about products, promotions, ranges and events will require good communication skills and a willingness to stay informed.

The role also involves promoting the Clicks ClubCard programme and communicating current promotions to customers. By helping customers understand available offers and encouraging ClubCard participation, the successful candidate can support both customer satisfaction and store performance. Confidence, positive communication and a customer-focused approach will be useful in these interactions.

Merchandising and housekeeping responsibilities are equally important. The Shop Assistant / Cashier will help maintain attractive product displays, replenish merchandise and ensure that the store remains neat and welcoming. Following visual merchandising standards and stock management procedures will help maintain an organised store and improve the overall customer experience.

Candidates will need to work effectively with colleagues while also taking responsibility for their own duties. Planning, organising and problem-solving skills can help the successful candidate manage multiple responsibilities during busy trading periods. The ability to remain calm, follow instructions and cope with pressure and setbacks will also be valuable in a fast-paced retail environment.

Previous retail or FMCG customer-facing experience is desirable, but it is not listed as an essential requirement. Candidates who meet the Grade 12 requirement and demonstrate strong customer service, communication and numeracy skills can therefore consider applying. Mathematics and English results of at least 50% at Grade 12 level are desirable.

The Shop Assistant / Cashier position at Clicks Bizana Walk is offered on a fixed-term contract basis and is an Employment Equity position. The opportunity provides practical exposure to point-of-sale operations, customer service, merchandising and retail administration within the Clicks environment. Candidates should be prepared to contribute positively to the store team while maintaining the company’s service and operational standards.

Interested applicants should review the qualification and skills requirements carefully before submitting their applications. The role is particularly suitable for candidates who enjoy working with people, are willing to learn and can maintain accuracy while working under pressure. Strong teamwork, customer orientation and a professional attitude will be important throughout the contract.

The closing date for applications is 21 September 2026. Candidates who meet the minimum requirements and are interested in building practical retail experience through the Shop Assistant / Cashier position at Clicks Bizana Walk are encouraged to apply before the deadline.

Apply here