Drip Footwear Issues A Statement After Complaint About A Faulty Shoe

Drip Footwear Issues A Statement After Complaint About A Faulty Shoe. Running a business in the age of social media ca be a doubled edged sword. Sometimes you trend for the amazing job you do, and other times you get dragged for your shortcomings. This is exactly the situation that Drip Footwear is faced with.

Drip Footwear is a proudly South African, Township born sneaker brand It was started by Lekau Sehoana back in 2003. A few days ago, one unhappy customer, took social media to air their dissatisfaction about their sneaker that he recently bought. He shared some pictures claiming that the shoe died on him after just one wash. The shoe brand was dragged on Twitter, with some saying they will rather buy international brands which are of a better quality.

Drip Footwear then issued a statement saying the fault was a manufacturing discrepancy of which they are working round the clock to rectify.

“Dear Drip Family… Regarding the matter of the faulty shoe posted on February 09 by a valued customer on SM, we have found the fault to be a manufacturing discrepancy and are taking all the necessary measures to rectify this For any queries, please hit us up: [email protected].“

DJ Sbu, joined those who sang praises of Drip Footwear amidst the controversy. The media mogul and entrepreneur said he has about eight pairs , and has been having four pairs for almost a year. He vouches for their quality and identified himself as a lifetime customer.