Sales Assistant Opportunity at Poetry – Mall of the North

Cape Union Mart International is hiring a Sales Assistant for its Poetry store at Mall of the North in Polokwane, Limpopo. This permanent role was posted on 17 September 2025, with applications closing on 22 September 2025.

Job Responsibilities

The Sales Assistant will focus on providing excellent customer service and supporting store sales targets. Key responsibilities include:

• Exceeding customer expectations using effective selling techniques.
• Adhering to stock loss control procedures.
• Meeting individual sales targets consistently.
• Identifying opportunities to increase turnover.
• Maintaining store housekeeping and visual merchandising standards.
• Creating an inspiring store environment.
• Processing purchases, including cash, card, vouchers, coupons, and loyalty cards.
• Ensuring all outgoing stock is scanned and paid for.
• Handling customer queries, compliments, and complaints professionally.

Behavioural Requirements

Applicants must demonstrate:

• Honesty in handling cash and finances.
• Ability to build and maintain customer relationships.
• Adaptability and problem-solving skills.
• Ownership, time management, and exceptional customer service.
• Flexibility in embracing change and innovation.

Minimum Requirements

• Matric or equivalent qualification.
• Up to six months of retail experience.
• South African citizenship.
• Clear credit and criminal records.

Advantageous Skills

• One year of retail experience.
• Microsoft Office proficiency.
• Effective communication skills.
• Knowledge of current clothing trends and outdoor lifestyle.
• Willingness to work retail hours.

Apply here: Apply for the Sales Assistant role at Poetry