Tweeps Fear for Takealot Customers As Amazon Goes Live In South Africa
Tweeps Fear for Takealot Customers As Amazon Goes Live In South Africa. Amazon has just launched in SA, and already there is a buzz on social media. Local customers an now shop from a wide variety of local and international brands, take advantage of great prices, and enjoy same-day and next-day delivery.
For products fulfilled by Amazon, customers will enjoy free delivery on their first order, followed by free delivery for subsequent orders above R500. Customers will also receive status updates via WhatsApp, so they can track their order at every step of the way. To further ensure a convenient and trusted shopping experience, Amazon.co.za offers hassle-free returns within 30 days via convenient options, including home pickup and self-drop. Additionally, customer support is provided via phone, email, and live chat.
“We are excited to launch Amazon.co.za, along with thousands of independent sellers in South Africa. We provide customers with great value, broad selection—including international and local products—and a convenient delivery experience,” said Robert Koen, managing director of Sub-Saharan Africa, Amazon.
South African businesses of all sizes can sell their products to customers across the country through Amazon.
As much as this is great news for customers and businesses, this is competition for other companies. One can think of Takealot, which is doing the same business as Amazon. Many fear the company will lose customers, as there are now more options in the market.