The Department of Home Affairs Looking for X100 Mobile Officers
The Department of Home Affairs invites candidates to apply for Mobile Officer Vacancies (X100 Posts).
Requirements :
- An undergraduate qualification in Public Administration / Public Management / Operations / Human Resources / Business Management at an NQF Level 6 as recognised by SAQA.
- One (1) year clerical experience will be an added advantage.
- Experience in client and customer service environment will be an added advantage.
- Sound knowledge of the Batho Pele Principles.
- A valid driver’s licence (Code 10) and a valid Public Driver Permit (PDP).
- Basic knowledge of Public Service Regulations.
- Basic knowledge of the Departmental Legislation and Prescripts (Civic Services).
- Basic knowledge of Human Resource Regulatory Framework Knowledge of Civic Services Operations.
- Basic knowledge of Civic Services Prescripts.
Required Skills and Competencies:
- Communication and sound interpersonal skills.
- Time management.
- Problem solving skills.
- Planning and organizing.
- Supervisory skills.
- Basic Report writing skills.
- Basic Computer literacy.
- Extensive travelling is required.
Duties:
- Supervise and administer the daily operations of Civic Services functions within the Mobile Offices.
- Identity Document, Birth, Marriage and Death (BMD) and Passport application processes.
- Supervise and monitor operations in different service points.
- Management of queues for clients visiting the office and daily operation of the office.
- Ensure that the Mobile Office is properly maintained and examined to render services.
- Perform daily trips and post-trip vehicle inspections and ensure that the Mobile Unit is in the best safety condition at all times.
- Implement effective risk and compliance in line with the relevant practices.
- Facilitate the provision of client services to service points.
- Operate the specialised equipment in the front and back office as required.
- Drive the mobile unit to the required service point and ensure that the mobile unit is set up at the required location at the scheduled time.
- Ensure that clients embark and disembark (i.e. disabled clients) the mobile units where required.
- Maintain relationship with various internal and external stakeholders.
- Comply with relevant Civic Services frameworks.
- Supervision of resources (human and physical) within the unit.
ENQUIRIES: Eastern Cape: Mr S Mapukata Tel No: (043) 604 6418
Free State: Mr C Mgwadleka Tel No: (051) 410 3912
Gauteng: Mr P Mlangeni Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Tshezi Tel No: (033) 845 5003
Limpopo: Mr J Kgole Tel No: (015) 287 2802
Mpumalanga: Ms N Dlangisa Tel No: (013) 752 2504
Northern Cape: Ms S Botha Tel No: (053) 807 6700
North West: Ms M Seleke Tel No: (018) 397 9904
Western Cape: Mr M Pienaar Tel No: (021) 488 1409
HOW TO APPLY
Quoting the relevant reference number, direct your application to: The Department of Home Affairs Office as follows:
Eastern Cape: Postal Address: Private Bag 7413, King Williams Town, 5600.
Physical address: 11 Hargreaves Avenue, King William’s Town, 5600
Free State: Postal Address: Postal address: P.O Box 12262 Brandhof 9324.
Physical Address: 40 Victoria Street Willows Bloemfontein, 9301.
Gauteng: Postal Address: Private Bag X108, Braamfontein, 2017.
Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017.
KwaZulu-Natal: Postal Address: Private Bag X 09, Pietermaritzburg 3209.
Physical address: 181 Church Street, Pietermaritzburg 3209
Limpopo: Postal Address: Private Bag X 9517, Polokwane, 0700. Physical
Address: 89 Biccard Street, Polokwane, 0699.
Mpumalanga: Postal Address: Private Bag X11264, Nelspruit, 1200. Physical Address: 29 Bester Street, Nelspruit, 1200.
Northern Cape: Postal Address: Private Bag X 6073, Kimberley 8300.
Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300.
North West: Postal Address: Private Bag X119, Mmabatho, 2735, Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745.
Western Cape: Postal Address: Private Bag X9103, Cape Town, 8000.
Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000.
Applications must be submitted on the New Application for Employment Form (Z.83) obtainable here.
Appointment: Appointed persons will be required to serve a prescribed probation period and obtain security clearance appropriate to the post and within the prescribed time frame.
Closing Date: 28 March 2024.