Sales Associate Opportunity at Relay Jeans Tugela Ferry

Relay Jeans is recruiting a Sales Associate (40hr) for its Tugela Ferry store in KwaZulu-Natal. This full-time retail opportunity is ideal for energetic, customer-focused individuals who enjoy fashion, sales and helping customers find the right products. The successful candidate will represent the Relay Jeans brand by delivering exceptional customer service, achieving sales targets and supporting daily store operations. If you have a passion for retail and enjoy working in a fast-paced environment, this could be the perfect opportunity to grow your career.

Job Overview

The Sales Associate (40hr) will serve as a brand ambassador by providing outstanding customer service and creating memorable shopping experiences. You will assist customers with product recommendations, drive sales performance and ensure the store remains well stocked and visually appealing. The role requires excellent communication skills, a positive attitude and the ability to work independently while contributing to team success. Successful candidates will play an important role in maintaining high retail standards and building long-term customer relationships.

Key Responsibilities

• Represent the Relay Jeans brand with professionalism and enthusiasm.
• Deliver exceptional customer service during every customer interaction.
• Help customers identify products that best suit their needs.
• Exceed customer expectations through personalised service.
• Monitor and work towards achieving individual and store sales targets.
• Sell a wide range of fashion products confidently.
• Stay informed about current fashion trends and new products.
• Identify opportunities to generate additional sales.
• Replenish stock and maintain product availability.
• Ensure the store is clean, organised and customer-ready.
• Build customer loyalty through excellent service and product knowledge.
• Support daily store operations and team objectives.

Requirements and Skills

• Grade 12 (Matric).
• Passion for retail and customer service.
• Strong sales and customer engagement skills.
• Target-driven and results-oriented mindset.
• Good verbal and written communication skills.
• Ability to multitask in a busy retail environment.
• Ability to work independently and as part of a team.
• Strong initiative and willingness to learn.
• Excellent attention to detail.
• Ability to build customer loyalty.
• Strong customer service and problem-solving abilities.
• Good negotiation and selling skills.

Behavioural Competencies

• Adheres to company standards and procedures.
• Demonstrates a commitment to continuous improvement.
• Makes sound decisions in customer service situations.
• Shows determination and perseverance in achieving goals.
• Consistently delivers excellent customer experiences.
• Strong planning and organisational skills.
• Builds positive relationships with customers and colleagues.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Candidates who meet the requirements are encouraged to apply.

Apply here