Old Mutual: Scheme Administrator
| This role provides immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts in the scheme administration area. |
| KRA’s |
| SPECIFIC KEY RESULT AREAS:n Ensure appropriate data is received and that discrepancies are identified and explored.
n Interpret client requirements and deliver accordingly. n Calculate accurate and timely rate reviews and quotations by applying sound business principles, technical expertise and sound judgement. n Ensure required rates are timeously implemented. n Manage a portfolio of clients to ensure financial soundness and conformance to service level agreements. n Provide a hassle-free service to clients by attending to requests on time, presenting information in a professional manner, being flexible where appropriate and by being proactive in preventing potential problems. n Check changes and amendments to policy conditions to ensure they are correct and actioned. n Manage competitor information and ensure that information Old Mutual provides to the market is correct.
GENERIC KEY RESULT AREAS:
Documentation Processing:
Provides an indirect service to customers and intermediaries. Responds to immediate administrative requirements within procedure. Follows standardised processes and provides administrative support in line with normal business functioning. Delivers on daily production standards. Uses standard administrative techniques to coordinate own work.
Personal Effectiveness:
Accountable for service delivery through own efforts. Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months. Makes increased contributions by broadening individual skills. Collaborates effectively with others to achieve personal results. Accepts and lives the company values.
Quality Assurance:
Performs quality checks on own work. Adheres to service and quality standards.
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| Job Requirements |
| Matric with Maths.Group Risk knowledge and experience.Insurance industry experience.
Working experience in an Employee Benefit environment advantageous. Group Assurance experience would be an advantage. PC proficiency in MS Office programmes e.g. Word & Excel. Proven numerical ability.
Have the ability to apply complex numerical reasoning in a business context. Have the ability to plan and prioritise effectively. Have sound analytical and problem solving abilities with a strong focus on attention to detail. Have strong communication and interpersonal skills. Work effectively with internal and external clients to accomplish team and organization goals.
Competencies:
Information Monitoring Initiating Action Ownership Planning & Organising Team Orientation Technical Knowledge
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| Additional Details |
| Please complete the filtering questions attached to this vacancy?The appointment will be made from the designated group in line with the Employment Equity Plan of OMSA and the specific business unit.
Applications from persons with disabilities are encouraged. |
