IT Support Internship Opportunity at Atlas Copco Industrial South Africa Boksburg

Atlas Copco Industrial South Africa is offering an exciting IT Support Internship in Boksburg for graduates who are ready to begin their careers in information technology. This contract opportunity is ideal for candidates who have completed an IT qualification and want to gain practical experience in a professional manufacturing environment. As an IT Support Intern, you will assist employees with technical issues, support day-to-day IT operations and develop valuable skills across multiple areas of technical support. This internship provides an excellent foundation for building a successful career in IT support and infrastructure.

Job Overview and Responsibilities

• Provide basic PC and desktop support to employees across the business.
• Assist with setting up and preparing computers for new employees.
• Install, connect and troubleshoot printers for various users.
• Provide end-user support for Microsoft 365 (O365) applications.
• Track, update and resolve support requests using the ServiceNow ticketing system.
• Assist with LAN and WAN network support activities.
• Configure and troubleshoot employee mobile devices.
• Help resolve hardware and software issues promptly.
• Maintain accurate records of support requests and completed tasks.
• Work closely with the IT team to ensure efficient technical support services.
• Support ongoing IT projects and operational improvements.
• Deliver professional and responsive customer service to internal users.

Requirements and Skills

• Completed Degree or Diploma in Information Technology or a related field.
• Up to one year of experience in a similar IT support role will be advantageous.
• Strong problem-solving and analytical skills.
• Good understanding of core IT concepts and technical principles.
• Computer literacy with strong Microsoft Office skills.
• Knowledge of additional technical software will be beneficial.
• Ability to learn quickly and adapt to new technologies.
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• Ability to work effectively as part of a team.
• Professional attitude with a customer-focused approach.
• Willingness to continuously learn and develop technical skills.

This IT Support Internship at Atlas Copco Industrial South Africa offers valuable workplace experience in a dynamic and technology-driven environment. You will gain practical exposure to desktop support, networking, Microsoft 365 administration and IT service management while working alongside experienced professionals. If you are eager to develop your technical skills and build a long-term career in information technology, this internship presents an excellent opportunity to get started.

Apply here