Sales Assistant Opportunity at Factorie Sandton

Factorie is inviting applications for a Sales Assistant position at its Sandton store in Gauteng, South Africa. Factorie is part of the Cotton On Group and is a youth-focused streetwear brand that celebrates fashion, music, sports and art. The brand connects with customers aged 16 to 24 and encourages young people to express their individuality through clothing and personal style. As a Sales Assistant, you will represent the Factorie brand and help create a welcoming shopping experience for customers. Your responsibilities will include assisting shoppers, promoting products, maintaining store presentation, replenishing stock and working with your team to achieve sales targets. This opportunity is suited to someone who enjoys fashion, understands youth culture and has a genuine interest in customer service. You will also become part of an international retail group that offers employee benefits, career development opportunities and access to wellness support.

Key Responsibilities

• Customer experience: Create positive and memorable shopping experiences by welcoming customers, understanding their needs and providing helpful service.
• Brand representation: Act as an ambassador for Factorie by demonstrating the brand’s values, style and confident attitude when interacting with customers.
• Customer engagement: Connect with shoppers and help them explore products that reflect their personal style and preferences.
• Product promotion: Introduce customers to the latest collections and encourage them to explore the store’s streetwear range.
• Store presentation: Maintain an attractive and organised store environment that reflects Factorie’s visual merchandising standards.
• Stock replenishment: Replenish merchandise and ensure products remain available and accessible to customers.
• Visual merchandising: Assist with displaying products in a way that makes shopping easy and encourages customers to explore the range.
• Sales performance: Work with your team to achieve store targets and contribute to business results.
• Team collaboration: Support colleagues with daily store activities and help maintain a positive working environment.
• Cotton On Group Foundation support: Promote the Cotton On Group Foundations and support initiatives that aim to create positive change in communities around the world.
• Continuous learning: Develop your product knowledge and customer service skills while learning about the brand and retail industry.

Requirements and Skills

• Interest in fashion and streetwear: Candidates should have a genuine interest in streetwear, fashion trends and youth culture.
• Customer service skills: Applicants should enjoy helping people and creating positive experiences for customers.
• Communication skills: Good communication skills are important when assisting customers and working with colleagues.
• Teamwork: Candidates must be willing to work collaboratively and contribute to shared store goals.
• Sales orientation: The ability to engage customers, promote products and support sales targets is important.
• Product knowledge: Applicants should be interested in learning about Factorie’s products, collections and latest trends.
• Attention to detail: Candidates should help maintain high standards of store presentation and product displays.
• Adaptability: The ability to work in a busy retail environment and respond to changing customer needs is valuable.
• Initiative: Applicants should be willing to identify tasks that need attention and take responsibility for completing them.
• Positive attitude: Candidates should bring enthusiasm, confidence and a willingness to contribute to the team.
• Customer focus: The ideal candidate should understand the importance of building customer relationships and delivering consistent service.

Employee Benefits

• Staff discounts: Receive 50% off Cotton On Group brands, including Cotton On, Cotton On Body, Cotton On Kids, Typo and Factorie.
• Career development: Access local and international career opportunities across the group’s seven brands.
• Wellness support: Benefit from 24/7 support covering mental health, relationships, family matters and other personal needs.
• Additional discounts: Access discounts for you and your family across areas such as medical services, travel and financial products.
• Meaningful impact: Participate in initiatives that support communities and help create positive change.
• 13th cheque: Access the 13th cheque benefit offered by the company.

Factorie is part of the Cotton On Group, an international retail business with a diverse team of approximately 20,000 people worldwide. The group focuses on developing, recognising and rewarding employees while creating an inclusive workplace where individuals can reach their potential. If you love streetwear, enjoy connecting with people and want to build retail experience with a global fashion brand, the Sales Assistant opportunity at Factorie Sandton could be a good starting point for your career.

Cotton On Group is committed to building a culture of belonging where every employee has an equal opportunity to succeed and can bring their authentic self to work. Interested candidates should submit their applications online through the official careers portal.

Apply here