Trainee: Talent Analyst (12 Months FTC) Opportunity at TFG Western Cape

TFG is inviting suitably qualified candidates to apply for the Trainee: Talent Analyst opportunity in the Western Cape, South Africa. This is a 12-month fixed-term contract based on-site and is suited to a graduate or early-career professional who is interested in Human Resources, talent management, people analytics and business support. The successful candidate will support the Talent Management team with reporting, data analysis, system administration, stakeholder engagement and operational activities while gaining practical exposure to key talent processes.

The role provides a valuable opportunity to develop foundational skills in talent management and HR analytics within a large and diverse retail organisation. The trainee will work with talent data, reports, dashboards, job profiles and Talent Management systems while supporting processes linked to goals, performance management, talent reviews and career development. Candidates should be comfortable working with large amounts of information, have strong Microsoft Excel skills and demonstrate the accuracy, organisation and professionalism required when working with employee-related data.

Key Responsibilities

• Track talent-related data and identify missing, incomplete or incorrect information.
• Review talent data carefully and flag discrepancies for correction.
• Capture reporting requirements accurately from relevant stakeholders.
• Update talent reports, dashboards and trackers as required.
• Support the preparation of monthly and ad hoc talent management reports.
• Maintain accurate and up-to-date reporting information to support business decisions.
• Build practical working knowledge of the Talent Management modules and related systems.
• Support system administration activities within the talent management environment.
• Create, check and update employee job profiles where required.
• Ensure job profile information is accurate and aligned with relevant processes.
• Support basic user queries relating to Talent Management systems and processes.
• Escalate complex system or technical issues to the appropriate team members.
• Complete assigned system testing accurately and document relevant outcomes.
• Capture recurring system issues, user feedback and common challenges for further review.
• Review process maps, user guides and other supporting documentation.
• Assist in identifying areas where processes or guidance may need improvement.
• Respond to basic stakeholder queries in a professional and timely manner.
• Gather relevant information from Human Resources Business Partners and managers.
• Support meetings, store visits and stakeholder check-ins when required.
• Track feedback, agreed actions and follow-up items from meetings and engagements.
• Maintain clear records of outstanding actions and ensure follow-ups are completed.
• Share observations, insights and practical ideas that may improve talent management processes.
• Assist the Talent Management team with operational activities and assigned projects.
• Work collaboratively with colleagues and stakeholders to support talent-related deliverables.
• Maintain confidentiality and handle talent and employee information responsibly.
• Complete allocated responsibilities within agreed deadlines and quality standards.

Requirements and Skills

• A degree or diploma in Human Resources, Industrial Psychology, Information Systems, Analytics or a related field is required.
• Exposure to working with Microsoft Excel is required.
• Candidates should be comfortable working with large volumes of data.
• Strong analytical thinking skills are essential.
• High attention to detail is required when reviewing data, reports and system information.
• Good planning and organising skills are important.
• A strong customer service orientation is required when supporting internal stakeholders.
• Learning agility is essential, particularly when developing knowledge of new systems and talent processes.
• Strong problem-solving skills are required.
• Candidates should demonstrate confidence and professionalism when communicating with stakeholders.
• Strong Microsoft Excel skills are important for reporting, tracking and data-related activities.
• Strong written communication skills are essential.
• Strong verbal communication skills are required.
• The ability to work collaboratively with HR colleagues, managers and other stakeholders is important.
• Candidates should be able to manage deadlines and multiple priorities effectively.
• Good organisational skills are required when maintaining trackers, reports and follow-up actions.
• Candidates should demonstrate sound judgement when identifying data issues or escalating system concerns.
• A willingness to learn and develop a career in talent management or HR analytics is advantageous.
• Candidates should be comfortable working with structured processes while also identifying opportunities for improvement.
• A professional and responsible approach to confidential employee information is essential.

The Trainee: Talent Analyst opportunity at TFG provides a strong starting point for a graduate interested in building a career in Human Resources, talent management or people analytics. The role combines data-focused responsibilities with stakeholder interaction, giving the successful candidate exposure to both the analytical and people-oriented aspects of talent management. Over the 12-month fixed-term contract, the trainee will have an opportunity to develop practical knowledge while supporting real Talent Management activities within the organisation.

Working with talent data will be a central part of the role. The trainee will track information, update dashboards and reports, check for missing or incorrect data and support monthly and ad hoc reporting requirements. Accuracy will be particularly important because talent information can influence reporting, decision-making and the effectiveness of broader people management processes.

The position also provides exposure to a range of Talent Management processes, including goals, performance management, talent reviews, career development and job profiles. By building working knowledge of the relevant Talent Management modules, the successful candidate will gain an understanding of how systems and processes support the organisation’s approach to developing and managing its people. This experience can provide a useful foundation for future roles in HR operations, talent management, HR analytics or related fields.

Stakeholder support will form another important part of the trainee’s responsibilities. The successful candidate will gather information from HR Business Partners and managers, respond to basic queries, support meetings and check-ins, and track actions and feedback. Strong communication, professionalism and confidence will therefore be essential when interacting with different stakeholders across the organisation.

The role also encourages continual improvement. The trainee will review process maps and guides, record recurring system issues and share observations and ideas that may improve processes. Candidates should therefore be curious and willing to question inefficient processes constructively while remaining committed to following established procedures and maintaining data accuracy.

Strong Microsoft Excel skills will be particularly useful because the position involves reporting, tracking and working with large volumes of data. Candidates should be comfortable analysing information, identifying discrepancies and presenting accurate updates to stakeholders. Attention to detail, planning and organisation will help the successful candidate manage multiple reporting deadlines, system tasks and stakeholder requests.

TFG is looking for a candidate who demonstrates ethical conduct, integrity and a strong sense of responsibility. The role also values entrepreneurial thinking, perseverance, continual improvement and the ability to communicate ideas clearly to different audiences. These behaviours can help the trainee contribute positively while developing the confidence needed to work effectively in a large, fast-paced organisation.

The Trainee: Talent Analyst position is offered on a 12-month fixed-term contract and is based on-site in the Western Cape. Candidates should ensure that they meet the relevant qualification requirements and are comfortable working with data, systems and internal stakeholders. The opportunity is particularly suitable for someone who wants to turn academic knowledge into practical experience while developing specialist skills in talent management and HR analytics.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act. Applicants who are interested in gaining practical exposure to Talent Management, reporting, HR systems and people analytics are encouraged to apply. The role can provide valuable experience for candidates who want to develop their careers in Human Resources while strengthening their analytical, communication and stakeholder management capabilities.

Apply here