Shop Assistant / Cashier x10 Opportunity at Clicks Group Germiston

Clicks Group is inviting suitably qualified and customer-focused candidates to apply for 10 Shop Assistant / Cashier positions at Clicks Rondebult Shopping Centre in Germiston. These are permanent opportunities within the FMCG, retail, wholesale and supply chain environment and are ideal for individuals who enjoy working with customers and want to develop practical experience in a busy retail store. The successful candidates will support point-of-sale operations, customer service, merchandising and general store activities while helping create a positive shopping experience.

The Shop Assistant / Cashier role requires individuals who can combine friendly customer service with accuracy and efficiency when processing purchases. Candidates will be responsible for scanning merchandise, processing payments, handling cash safely, promoting the Clicks ClubCard and communicating relevant promotions to customers. The position also involves supporting merchandising and housekeeping standards while following established store procedures and contributing to the overall performance of the Clicks store.

Key Responsibilities

• Efficiently execute all point-of-sale activities in a timely and accurate manner.
• Scan merchandise correctly and ensure customer purchases are processed accurately.
• Collect and process payments for goods purchased according to established procedures.
• Accurately action ClubCard rewards during customer transactions.
• Handle cash safely and responsibly at all times.
• Promote the Clicks ClubCard programme to customers.
• Enrol new ClubCard members to help achieve store participation targets.
• Inform customers about current promotions, offers and opportunities to save.
• Support sales by communicating promotions that can help customers get value from their purchases.
• Act as a positive and professional brand ambassador for Clicks.
• Remain visible, approachable and available to customers throughout the store.
• Provide friendly, professional and efficient customer service.
• Assist customers with questions and provide accurate information about products, ranges, promotions and events.
• Maintain up-to-date knowledge of products and current promotional activities.
• Execute merchandising activities according to Clicks store and visual merchandising standards.
• Maintain merchandise displays in a neat, organised and customer-friendly manner.
• Assist with replenishing merchandise and maintaining stock availability when required.
• Perform general housekeeping duties to support a clean and presentable store environment.
• Follow relevant stock management, merchandising and operational procedures.
• Work collaboratively with colleagues to achieve store objectives and customer service goals.
• Follow instructions and established company procedures consistently.
• Assist the store team during busy trading periods and respond positively to changing operational needs.
• Use initiative when dealing with customer or store-related matters within the scope of the role.
• Support a customer-focused environment by consistently meeting customer expectations.
• Contribute to the overall performance of the Rondebult Shopping Centre Clicks store.

Requirements and Skills

• Grade 12 is essential.
• Grade 12 Mathematics with at least 50% will be desirable.
• Grade 12 English with at least 50% will be desirable.
• Previous experience in a customer-facing role within a retail or FMCG store environment will be advantageous.
• Basic mathematics and calculation skills are required.
• An understanding of retail and FMCG environments is advantageous.
• Knowledge of merchandising and promotional principles will be beneficial.
• Understanding of stock management procedures is advantageous.
• Knowledge of customer service excellence is important.
• Strong customer orientation is essential.
• Good verbal and written communication skills are required.
• Good numeracy skills are important for point-of-sale and cash-handling responsibilities.
• Computer literacy is required.
• Good planning and organising skills are advantageous.
• Strong problem-solving skills are important when dealing with customer and operational challenges.
• Candidates should be able to relate and network effectively with customers and colleagues.
• The ability to follow instructions and procedures consistently is essential.
• Candidates must be able to deliver results while meeting customer expectations.
• The ability to work effectively with people is advantageous.
• Persuading and influencing skills will be beneficial when promoting ClubCard membership and store promotions.
• Good planning and organisational skills are useful in managing daily store responsibilities.
• Candidates should be able to cope with pressure and setbacks in a professional manner.
• A willingness to learn and adapt to changing retail requirements is important.
• Strong attention to detail is essential when processing transactions and handling merchandise.
• Candidates should demonstrate reliability, professionalism and a positive attitude.
• A customer-first approach is required.
• Candidates should be comfortable working as part of a team in a busy retail environment.

The Shop Assistant / Cashier opportunity at Clicks Rondebult Shopping Centre provides a strong entry point into the retail industry for candidates with a Grade 12 qualification and a passion for customer service. The position combines customer engagement with point-of-sale processing, merchandising and general store support, giving successful candidates broad exposure to day-to-day retail operations. For individuals who are reliable, accurate and comfortable working with people, this permanent opportunity can help build valuable retail and customer service skills.

Point-of-sale accuracy is one of the most important aspects of the role. Shop Assistants and Cashiers will need to scan merchandise correctly, process payments accurately, action ClubCard rewards and ensure cash is handled safely. Candidates should therefore have good numeracy skills, attention to detail and the ability to follow procedures consistently, particularly during busy periods when customer volumes may increase.

Customer service will also be a major focus. The successful candidates will act as Clicks brand ambassadors by providing friendly, professional and efficient service throughout the store. They will assist customers with product and promotional questions, communicate relevant offers and help create an environment where customers feel welcomed and supported.

The role includes an important sales-support component through ClubCard promotion and customer awareness of store promotions. Candidates will be expected to encourage new ClubCard memberships and communicate promotions that can help customers save while supporting store sales. Good communication, confidence and the ability to engage customers positively can make a significant difference in this area.

Merchandising and store presentation are also central to the position. Successful candidates will help maintain merchandise displays according to Clicks standards, assist with replenishment and ensure that the store remains neat and customer-ready. General housekeeping is equally important, as a clean and organised retail environment contributes to a positive shopping experience.

Applicants will also need to work closely with colleagues and demonstrate an ability to follow instructions and established procedures. The store environment may require employees to balance customer service with point-of-sale, merchandising and housekeeping duties, so planning, organisation and adaptability will be useful. Candidates should be able to cope professionally with pressure and setbacks while continuing to meet customer expectations.

Previous customer-facing retail or FMCG experience is desirable but is not listed as an essential requirement. Candidates with Grade 12, strong communication skills, good numeracy and a willingness to learn can therefore be considered for these opportunities. Mathematics and English marks of at least 50% at Grade 12 level are desirable and may benefit applicants during the selection process.

The 10 permanent Shop Assistant / Cashier positions are based at Clicks Rondebult Shopping Centre in Germiston. These roles offer market-standard exposure to retail operations and can help successful candidates develop practical skills in customer service, cash handling, point-of-sale processes, merchandising and teamwork. Applicants should be prepared to contribute positively to the store environment while maintaining Clicks service and operational standards.

Clicks Group is committed to delivering service excellence and maintaining a customer-first approach throughout its stores. Candidates who are energetic, professional, organised and comfortable interacting with customers may be well suited to the role. The ability to work within a team while taking personal responsibility for assigned duties will also be important.

This is an Employment Equity position, and Clicks Group will consider its Employment Equity Plan and targets as part of the recruitment process. Applicants should ensure that they meet the minimum Grade 12 requirement and carefully review the skills and experience requirements before submitting an application. The position offers an opportunity to gain permanent employment within the retail sector while developing transferable workplace skills.

The closing date for applications is 16 September 2026. Candidates who meet the minimum requirements and are interested in the Shop Assistant / Cashier positions at Clicks Rondebult Shopping Centre are encouraged to apply before the deadline. With 10 positions available, this opportunity can provide a valuable pathway into retail for candidates who are committed to delivering accurate, friendly and professional customer service.

Apply here