Cosmetics Merchandiser Opportunity at Dis-Chem Pharmacies Limited Roodepoort

Dis-Chem Pharmacies Limited is inviting suitably qualified candidates to apply for the Cosmetics Merchandiser position at its Strubensvalley store in Roodepoort, Gauteng. This is a permanent, entry-level retail opportunity suited to a committed and customer-oriented individual who enjoys working with products, maintaining attractive store displays and assisting customers. The successful candidate will be responsible for ensuring that Dis-Chem merchandising standards are consistently executed while providing friendly and professional customer service in line with company policies and procedures.

The Cosmetics Merchandiser will play an important role in maintaining product availability, stock accuracy and appealing merchandise presentation on the shop floor. The position combines stock control, merchandising, customer service, housekeeping and general store support, making strong organisation and attention to detail essential. Candidates should also have a willingness to learn about cosmetics and other retail products, follow planograms and merchandising procedures, and work effectively with customers, colleagues and management.

Key Responsibilities

• Restock merchandise whenever required to support product availability and maximise sales.
• Ensure delivered stock and stock removed from the storeroom are immediately stored and packed in the correct designated areas.
• Check shelf stock regularly to ensure products have not reached their sell-by dates.
• Ensure full product ranges are available and properly displayed on the shelves at all times.
• Rotate stock regularly in accordance with Dis-Chem stock control procedures.
• Ensure stock is rotated continually on a first-in, first-out basis.
• Maintain the storeroom in an organised, neat and tidy condition.
• Report low stock levels, out-of-stock products, damaged stock and expired stock to management.
• Assist with counting stock files and general stocktaking activities when required.
• Flatten boxes after unpacking merchandise and place them in the designated area.
• Identify and immediately report damaged or expired stock to a member of the store management team.
• Uphold all Dis-Chem merchandising policies and procedures.
• Follow approved store operating standards, layouts and planograms.
• Ensure front-shop shelves and products are neatly presented and clearly visible at all times.
• Ensure product labels and pricing are correct and properly displayed.
• Report all pricing discrepancies to management.
• Keep up to date with new products and maintain relevant product knowledge.
• Ensure merchandise and supplies are replenished as needed to support sales.
• Build, face up, stock and maintain merchandising displays according to Dis-Chem procedures.
• Maintain the daily physical presentation and upkeep of the store and merchandise displays.
• Take responsibility for designated stock in both the storeroom and on the shop floor.
• Assist with loading and off-loading stock when required.
• Ensure products without barcodes are clearly and appropriately marked.
• Assist with back shopping as required.
• Assist with training new and current staff members when requested.
• Handle all merchandise carefully to help prevent product damage and losses.
• Provide friendly, helpful and courteous assistance to all customers.
• Provide appropriate customer advice and assistance within the scope of the role.
• Follow up on customer out-of-stock enquiries using the customer service out-of-stock list.
• Ensure customer stock queries are addressed and resolved appropriately.
• Wear the correct Dis-Chem uniform and name badge at all times in accordance with company policy.
• Maintain a clean and tidy workstation and ensure housekeeping standards are consistently met.
• Adhere to all Dis-Chem policies and Standard Operating Procedures.
• Comply with applicable health and safety rules and regulations.
• Follow Dis-Chem uniform and personal appearance standards.
• Report suspicious or inappropriate behaviour involving staff or customers to management.
• Provide regular feedback to the store manager regarding relevant operational or customer matters.
• Work collaboratively with store staff, management and other relevant teams to maintain efficient store operations.

Requirements and Skills

• Grade 12 or Matric is essential.
• Applicants should have between 0 and 6 months of retail experience.
• A minimum of one year of retail experience will be advantageous.
• Knowledge of merchandising standards and the FMCG industry is important.
• Working knowledge of planograms is required.
• Category knowledge will be advantageous.
• Candidates should be able to analyse ZMOR reports for ordering and stocktaking purposes.
• Good English reading, writing, speaking and comprehension skills are required.
• Strong written communication skills are important.
• Good oral communication and listening skills are essential.
• Strong customer service and interpersonal skills are required.
• Candidates must be trustworthy and honest.
• Good organisational ability and thoroughness are important.
• Candidates should demonstrate cooperation and a strong customer orientation.
• Good time-management skills are required.
• Self-discipline and professional personal presentation are essential.
• Candidates should demonstrate initiative, energy and a results-oriented approach.
• Strong attention to detail is required when handling merchandise, pricing and stock.
• Candidates should have a strong focus on quality and workmanship.
• The ability to meet targets and deadlines is important.
• Good learning ability and willingness to develop product knowledge are required.
• Candidates should demonstrate accountability, integrity and personal credibility.
• Strong ethical standards and an even temperament are important.
• The ability to work effectively with customers, management, store staff and Head Office is required.
• Candidates should be able to provide regular feedback to the store manager.
• Leadership skills are important, including the ability to lead by example.
• Candidates should be able to identify and report suspicious behaviour involving staff or customers.
• Basic computer skills are required.
• Candidates should be comfortable using technical equipment such as scanners and pricing-checking equipment.
• Numerical skills are important.
• Standard mathematics knowledge is required.
• Technical understanding of merchandising and customer service processes is advantageous.
• The ability to communicate in a second language will be advantageous.
• Applicants must be willing and able to work retail hours.
• Candidates must be South African citizens.
• Applicants must have clear credit and criminal records.

The Cosmetics Merchandiser opportunity at Dis-Chem Strubensvalley provides an excellent entry point into the retail environment for someone interested in customer service, cosmetics, merchandising and store operations. The successful candidate will gain practical exposure to stock management, product presentation, customer engagement and day-to-day retail administration. This makes the position particularly suitable for an individual who is organised, energetic and committed to maintaining high standards while helping customers have a positive shopping experience.

A key part of the role is ensuring that products are consistently available, correctly priced and attractively presented. The Cosmetics Merchandiser will work with planograms, stock rotation procedures and merchandising standards while monitoring product availability and reporting discrepancies. Candidates who pay close attention to detail and enjoy creating neat and visually appealing displays will be well suited to these responsibilities.

Customer service is equally important because the successful candidate will interact directly with shoppers and assist with product and stock-related enquiries. Customers should receive friendly, helpful and courteous assistance, while out-of-stock queries need to be followed up and resolved appropriately. Staying informed about new products and maintaining strong category knowledge will help the successful candidate provide more effective assistance within the scope of the role.

The role also requires strong stock-control practices, including the first-in, first-out rotation of merchandise, monitoring expiry dates and reporting damaged or expired products. The successful candidate will assist with stocktaking, stock file counts, loading and off-loading and the organisation of the storeroom. Accuracy, accountability and responsible handling of merchandise are therefore essential to help minimise losses and support efficient store operations.

Applicants should also be comfortable working in a team and communicating with store management, colleagues and customers. The ability to take initiative, manage time effectively, work under pressure and remain focused on quality will be important in a busy retail environment. Basic computer and numerical skills are required, while experience with scanners, pricing checks, ZMOR reports and retail merchandising systems can further support performance in the role.

Dis-Chem offers a market-related salary together with benefits that include medical aid, a provident fund and a staff account. The company states that its approved Employment Equity Plan and targets will be considered as part of the recruitment process in alignment with its Employment Equity and Transformation Strategy. Dis-Chem also actively supports the recruitment of People with Disabilities, reinforcing its commitment to creating a diverse and inclusive workplace.

This permanent Cosmetics Merchandiser position is based at the Dis-Chem Strubensvalley store in Roodepoort, Gauteng. The closing date for applications is 14 September 2026, and interested candidates should ensure that their applications are submitted before the deadline. Dis-Chem states that only successful applicants will be contacted and that candidates who have not been contacted within two weeks after the closing date should consider their applications unsuccessful.

Apply here