Internship: Finance Administrator Opportunity at Discovery Sandton

Discovery is inviting suitably qualified graduates to apply for the Internship: Finance Administrator position based at its offices in Sandton, Gauteng. This internship forms part of the Discovery Institute of Training and offers an opportunity for a recent graduate to gain practical workplace experience in financial education, learning and development, research and content creation. The role is based within the Sales & Distribution business unit and falls under the Learning and Development function, providing valuable exposure to the financial services industry in a dynamic professional environment.
The Financial Learning & Development internship is designed for a motivated and detail-oriented individual with an interest in personal finance, financial planning, financial education and learning content development. The successful intern will work closely with Learning and Development specialists, financial education specialists, instructional designers, subject matter experts and business stakeholders to support the creation of accessible, accurate and evidence-based financial education resources. Although no formal work experience is required, candidates should have strong academic foundations, excellent communication skills and a willingness to learn and contribute to real financial education initiatives.
Key Responsibilities
- Conduct desktop research on personal finance and financial education topics such as budgeting, saving, debt and credit, insurance, investing and retirement planning.
- Research financial risk and responsible financial decision-making topics using reliable and credible sources.
- Use current and appropriately dated information when conducting financial research.
- Accurately record and reference research sources according to the required referencing style.
- Fact-check financial information, examples, calculations, statistics and source details before submitting work for review.
- Help translate complex financial concepts into clear, practical and accessible learning content.
- Support the development and updating of presentations, workbooks and facilitator guides.
- Assist with creating learning activities, case studies, campaigns, digital learning resources, assessments and infographics.
- Contribute to the development of other financial education materials required by the Learning and Development team.
- Assist with defining clear learning outcomes for financial education initiatives.
- Help structure learning content into logical and engaging learning journeys.
- Research the financial education needs, behaviours, barriers and preferred learning methods of identified audiences.
- Translate research findings into learner profiles, learning outcomes, content recommendations and practical examples.
- Help develop realistic scenarios that make financial education concepts easier for learners to understand and apply.
- Consider differences in financial knowledge, language, accessibility and digital access when supporting content development.
- Contribute ideas that make financial education inclusive, relevant, engaging and practical.
- Review learning content for financial accuracy, clarity, consistency and plain-language communication.
- Check content for accessibility and alignment with the intended audience.
- Support proofreading, source verification, document control and version control activities.
- Implement review feedback accurately and maintain clear records of content changes.
- Support the development of objective, impartial and evidence-based financial education resources.
- Help ensure that financial education content is appropriately targeted and clearly separated from financial product marketing or personal financial advice.
- Identify and escalate information that may be inaccurate, outdated, misleading, promotional or advice-related.
- Work within applicable Discovery requirements, financial education standards and internal approval processes.
- Support the collection, organisation and analysis of participation, feedback and evaluation data.
- Assist with identifying trends, lessons and opportunities to improve the accessibility and effectiveness of financial education initiatives.
- Help prepare clear summaries, reports and presentations covering activities, feedback and outcomes.
- Maintain organised records and databases containing financial education content, research, sources and supporting resources.
- Work collaboratively with Learning and Development specialists, instructional designers, financial education specialists and subject matter experts.
- Participate in project meetings and maintain assigned actions, supporting information and project records.
- Support financial education workshops, campaigns, events and activations when required.
- Manage allocated tasks within agreed timelines and communicate potential risks, uncertainty or delays as early as possible.
- Stay informed about relevant developments in personal finance, financial planning, consumer behaviour, financial education and learning design.
Requirements and Skills
- A completed three-year diploma or undergraduate degree is required.
- The qualification should be in financial planning, finance, financial management, economics, investment management, commerce with a relevant major, or another closely related financial services field.
- Preference may be given to candidates whose studies included personal financial planning, consumer finance, financial literacy, behavioural economics, research methodology, statistics or data analysis.
- No formal work experience is required for the internship.
- Academic, volunteer or community experience involving research, financial education, content development, tutoring, data analysis or public engagement will be advantageous.
- Working knowledge of Microsoft Word is required.
- Working knowledge of Microsoft PowerPoint is required.
- Working knowledge of Microsoft Excel is required.
- Working knowledge of Microsoft Outlook is required.
- Candidates should be able to conduct structured online research and assess the credibility and relevance of information sources.
- The ability to organise information accurately and work systematically with documents and basic data is important.
- Basic data analysis or statistical literacy will be advantageous.
- Exposure to digital content tools, learning platforms or design tools will be advantageous.
- Exposure to generative AI tools will be advantageous.
- Strong written communication skills are essential.
- Strong verbal communication skills are required.
- Candidates must be able to explain complex financial concepts clearly and simply.
- Sound research, analytical and critical-thinking skills are important.
- Strong problem-solving abilities are required.
- High attention to detail and a strong commitment to accuracy are essential.
- Candidates should have a genuine interest in personal finance, financial behaviour and learning.
- Good planning, prioritisation and time-management skills are required.
- The ability to manage competing priorities and meet agreed deadlines is important.
- Candidates should be willing to learn, accept feedback and improve the quality of their work.
- The ability to work both independently and collaboratively is required.
- Good judgement and a willingness to ask questions or escalate uncertainty are important.
- Candidates should demonstrate a commitment to ethical, inclusive and responsible financial education.
- Learning agility and adaptability are important in a changing professional environment.
- Applicants must not have previously completed an internship or graduate programme where this is a formal requirement of the applicable internship programme.
- Strong written and verbal English communication skills are required.
- Candidates must reside in Gauteng and be able to commute to Discovery offices in Sandton.
The Discovery Internship: Finance Administrator opportunity offers graduates an excellent chance to gain practical experience at the intersection of financial education, financial planning and learning and development. Participants will gain exposure to research, content development, digital learning, quality assurance and programme evaluation while contributing to initiatives designed to help people make informed financial decisions. This makes the internship particularly suitable for graduates who want to combine their financial knowledge with communication, research and educational skills.
As part of the Discovery Institute of Training, the successful intern will receive guidance and mentorship from experienced Learning and Development and financial education specialists. The programme provides exposure to real financial education initiatives, campaigns and learning solutions, while also allowing the intern to work with a variety of specialists and stakeholders across a professional corporate environment. The experience can help graduates strengthen their research, analytical, communication, project coordination and content development abilities while building a stronger understanding of the financial services industry.
Candidates applying for the Finance Administrator Internship should be prepared to work with detailed financial information and ensure that all content is accurate, current, objective and appropriately sourced. Attention to detail will be particularly important because the role involves fact-checking financial information, reviewing calculations and statistics, verifying sources and maintaining accurate records. The successful candidate will also need to demonstrate curiosity, professional judgement, good organisation and a willingness to ask questions when information is uncertain or requires clarification.
The internship is based at Discovery Place in Sandton, Gauteng, and applicants must be able to commute to the Discovery offices. Candidates should carefully review the qualification and eligibility requirements before submitting their applications, particularly the requirement relating to previous internships or graduate programmes where applicable. Discovery also states that its approved Employment Equity Plan and targets will be considered as part of the recruitment process, while the organisation actively encourages and welcomes people with various disabilities to apply.
This Discovery Finance Administrator Internship is a valuable opportunity for a graduate looking to gain practical financial services experience while developing specialist knowledge in financial education and learning design. The programme offers a structured environment in which an intern can learn from experienced professionals, contribute to meaningful projects and develop workplace skills that can support a future career in finance, financial planning, learning and development or related fields. Interested candidates should ensure that they meet the requirements and submit their applications through Discovery’s official careers platform.
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