Health Coach Opportunity at Discovery Health

Discovery Health is recruiting Health Coaches for its Talent Pool in Gauteng. This role focuses on supporting members through structured coaching, lifestyle guidance and health behaviour change programmes. You will help individuals improve long term health outcomes through education, motivation and continuous engagement. The role suits qualified health professionals who are passionate about preventative care, patient education and lifestyle management. You will work within a structured healthcare environment focused on improving quality of life and reducing avoidable medical risks.

Job Overview and Responsibilities
• Coach eligible members on structured health and wellness programmes
• Support members in achieving lifestyle and behaviour change goals
• Conduct regular coaching sessions via calls and scheduled interactions
• Track progress and update accurate records of all coaching activities
• Assist members with benefit navigation and healthcare system guidance
• Provide education on chronic disease management and prevention strategies
• Refer members to appropriate healthcare professionals when needed
• Promote adherence to wellness programmes and long term engagement
• Maintain communication with members using professional communication standards
• Monitor participation rates and support programme completion targets
• Call eligible members to encourage enrolment into coaching programmes
• Keep up to date with healthcare updates, products and internal policies
• Ensure compliance with coaching frameworks and clinical guidelines

Requirements and Skills
• Clinical qualification registered with a recognised health professions body
• Qualification as a Dietitian or Biokineticist is required
• Experience in health coaching is an advantage
• Strong understanding of health behaviour change principles
• Knowledge of healthcare funding models, benefits and policy rules
• Excellent written and verbal communication skills
• Strong interpersonal skills and ability to build trust with members
• High level of organisation and time management ability
• Proficiency in MS Excel, Word and PowerPoint
• Ability to work independently in a target driven environment
• Strong customer focus and service orientation
• Ability to manage multiple cases and maintain accurate records
• Adaptable, proactive and solution focused approach to member support
• Commitment to continuous learning and professional development

This role operates in a fast paced healthcare environment where accuracy, empathy and consistency are critical. You will work directly with members who need support to manage long term health conditions and improve daily wellbeing. The work requires structured communication, strong clinical understanding and disciplined follow through on coaching plans. This Health Coach opportunity within Discovery Health Talent Pool offers exposure to one of South Africa’s leading health and wellness ecosystems. It builds experience in preventative healthcare, patient engagement and behaviour change coaching within a professional clinical framework.

Apply here