Shop Assistant / Cashier Opportunity at Clicks Wingtip

Job Overview

Clicks Wingtip in Pretoria is hiring three Shop Assistant / Cashier roles on a permanent basis. This position sits within the FMCG retail sector and focuses on delivering fast, accurate and friendly customer service at the point of sale. You will work directly with customers, handle payments and support store operations that keep the retail environment running smoothly. The role supports Clicks Group’s goal of being a leading health and beauty retailer in South Africa. It also places strong focus on customer experience, accuracy and store presentation.

This is a front-line retail job where your speed, attention to detail and customer service skills directly affect daily store performance. You will also promote loyalty programmes, manage transactions and support merchandising standards on the shop floor.

Location and Contract Details

• Location: Pretoria, Gauteng
• Store: Clicks Wingtip
• Job type: Permanent
• Positions available: 3
• Industry: FMCG retail and supply chain
• Closing date: 12 May 2026
• Employment equity: Yes

Main Responsibilities

Your daily work focuses on point-of-sale operations and customer interaction. You must keep transactions accurate and efficient while maintaining a positive customer experience.

Key duties include:

• Processing customer purchases at the till
• Scanning items accurately and handling payments
• Managing cash safely and following cash control procedures
• Promoting and enrolling customers on the Clicks Clubcard programme
• Informing customers about promotions and discounts
• Acting as a brand representative on the shop floor
• Maintaining merchandising standards in your area
• Keeping your workstation clean and organised
• Supporting general store operations when needed

You will also need to stay updated on products, promotions and store campaigns so you can assist customers confidently.

Customer Service Expectations

Customer service is a core part of this role. You are expected to:

• Greet customers professionally and politely
• Resolve basic queries at the point of sale
• Provide accurate product and promotion information
• Maintain a friendly and calm approach during busy periods
• Support a positive shopping experience for every customer

Clicks places strong emphasis on making customers “feel good and pay less”, which means you must balance efficiency with friendliness.

Skills You Need

To succeed in this role, you need practical retail skills and a strong service mindset.

Required skills include:

• Basic maths for handling transactions and change
• Good communication skills
• Strong attention to detail
• Customer-focused attitude
• Ability to work under pressure
• Basic computer literacy
• Problem-solving ability
• Ability to follow instructions

Retail experience in FMCG environments helps, but it is not always required.

Minimum Requirements

You must meet the following criteria:

• Grade 12 / Matric certificate
• Strong basic numeracy skills
• English and Maths at acceptable school level preferred
• Ability to work retail hours including weekends and holidays

Previous experience in a customer-facing retail role is an advantage.

Competencies Required

Employers look for specific behaviours that show you can handle retail pressure and teamwork.

Essential competencies:

• Following procedures correctly
• Working with accuracy and consistency
• Delivering results under pressure
• Building customer relationships

Desirable competencies:

• Team collaboration
• Persuasion and influencing skills
• Planning and organisation
• Emotional resilience during busy trading periods

Why This Role Matters

Shop assistants and cashiers keep retail operations moving. Every transaction you process affects customer satisfaction, stock movement and store performance. You also play a direct role in driving loyalty programme sign-ups, which contributes to long-term customer retention.

This position is a strong entry point into retail careers. It can lead to roles in:

• Senior cashier positions
• Floor supervision
• Store operations management
• Merchandising and retail coordination

Work Environment

Expect a fast-paced retail setting with high customer flow. You will stand for long hours, handle multiple transactions and switch between tasks quickly. Accuracy and focus matter throughout the day. Team coordination is important because you will rely on colleagues during peak trading periods.

Application Information

Applications close on 12 May 2026. Only shortlisted candidates will be contacted after the closing date. Ensure your CV highlights retail experience, customer service skills and numeracy ability.

Apply HERE