Furniture Consultant Opportunity at @home Livingspace Walmer

@home Livingspace Walmer has an open position for a Furniture Consultant working a 40-hour permanent role in the Western Cape. This role sits in the retail furniture and home décor sector and focuses on delivering premium customer experiences, driving sales performance, and supporting store operations.

The position suits individuals who enjoy working with people, understand sales targets, and have a strong interest in furniture, interior styling, and retail management.

Role Overview of Furniture Consultant at @home Livingspace Walmer

This job focuses on helping customers choose furniture and home living solutions that match their needs and style preferences. You will act as a brand ambassador and represent the store’s quality and service standards.

The role combines sales, customer service, merchandising, and business development. You are not only assisting customers but also driving revenue and ensuring the store performs at a high commercial level.

Core Responsibilities in This Furniture Consultant Role

Your daily work will include customer engagement, sales tracking, and store presentation. Key responsibilities include:

• Delivering excellent customer service and in-store experiences
• Assisting customers in selecting furniture and décor solutions
• Meeting and exceeding sales targets consistently
• Tracking personal and store sales performance
• Identifying opportunities for new sales and repeat business
• Supporting stock replenishment and product displays
• Ensuring visual merchandising standards are maintained
• Keeping up to date with product trends and store offerings
• Supporting overall store readiness for customers

The role requires both customer interaction and commercial awareness.

Sales and Customer Experience Focus

A major part of this position is sales performance. You must understand customer needs and match them with suitable products.

You are expected to:

• Build trust with customers through product knowledge
• Offer practical solutions based on space, style, and budget
• Use selling techniques to improve conversion rates
• Support customer satisfaction at every stage of the sale

Strong communication skills directly influence your success in this role.

Key Skills Required for Success

To perform well as a Furniture Consultant, you need a mix of sales ability and personal discipline. Required skills include:

• Strong interpersonal and communication skills
• Target-driven mindset with focus on results
• Ability to work under pressure in a busy retail environment
• Initiative to identify sales opportunities independently
• Attention to detail in administration and stock handling
• Organisational ability for daily store tasks
• Basic business and retail management understanding

You also need confidence in handling customer objections and closing sales.

Behavioural Expectations in This Role

@home expects consistent behaviour aligned with retail excellence. Important traits include:

• Strong work ethic and commitment to targets
• Customer-first mindset in every interaction
• Ability to stay motivated during high-pressure periods
• Professional attitude in dealing with customers and team members
• Accountability for sales results and store performance
• Flexibility to work weekends, holidays, and evening shifts

Retail success depends on consistency and discipline.

Management and Leadership Exposure

Although this is a consultant role, there is a strong leadership component. You are expected to support store performance and take responsibility for key areas.

This includes:

• Supporting strategic sales planning
• Managing customer value through personalised service
• Assisting in risk awareness within store operations
• Contributing to team performance and collaboration
• Participating in sales process management

These responsibilities prepare you for future retail management roles.

Minimum Requirements for Applicants

To qualify for this position, you must meet the following:

• Grade 12 or Matric certificate is essential
• Retail or sales experience is advantageous but not required
• Strong interest in furniture, décor, or retail sales environment
• Willingness to work flexible retail hours

Candidates with leadership or sales exposure will have an advantage.

Work Environment and Expectations

This role operates in a premium retail furniture environment. You will work in a structured store setting with clear performance expectations.

Daily expectations include:

• Meeting sales targets and performance benchmarks
• Maintaining store appearance and product displays
• Supporting customer satisfaction goals
• Working collaboratively with team members
• Managing multiple customer interactions efficiently

Attention to detail and consistency are key to long-term success.

Career Growth Opportunities

A Furniture Consultant role at @home Livingspace Walmer can lead to long-term retail career development. With strong performance, you can progress into:

• Senior sales consultant roles
• Floor supervisor positions
• Store management opportunities
• Regional retail leadership roles

Retail experience in a brand-focused environment builds strong career foundations.

How to Apply

Apply here: Furniture Consultant