Sales Associate Job At Archive Table Bay Mall

A Sales Associate 40 hour position is available at Archive, located at Table Bay Mall in the Western Cape, South Africa. This retail role focuses on delivering strong customer service, driving sales performance, and maintaining high store standards. It is designed for individuals who are passionate about fashion, décor trends, and customer interaction. The role requires energy, consistency, and a strong focus on achieving sales targets. It suits candidates who enjoy working in a fast paced retail environment where customer experience is the main priority.

Job Overview And Purpose

The purpose of this Sales Associate role is to act as a brand ambassador while delivering excellent customer service. You will help customers find suitable products, provide recommendations, and ensure they have a positive shopping experience. The role also focuses heavily on sales performance, stock management, and store presentation. You will be expected to understand product ranges and stay updated with fashion and décor trends. Success in this role depends on your ability to combine customer service with active selling.

Minimum Qualifications

• Grade 12 or Matric qualification required

There are no higher education requirements listed, but retail experience and strong customer service ability are valuable advantages. Candidates must be comfortable working in a target driven environment where performance is measured regularly.

Key Responsibilities

This role involves direct customer interaction and sales floor activity throughout the day.

Core duties include:

• Representing the brand and delivering excellent customer experiences
• Identifying customer needs and offering suitable product solutions
• Meeting and exceeding daily and monthly sales targets
• Selling a wide range of fashion and décor products
• Staying informed on current retail and lifestyle trends
• Actively seeking new sales opportunities on the shop floor
• Assisting with stock replenishment and merchandising
• Ensuring the store remains neat, organised, and customer ready

Your role also includes maintaining strong product knowledge to guide customers effectively and increase conversion rates.

Sales Performance And Targets

This position is performance driven. You will be expected to track your sales against set targets and consistently work to improve results. Success depends on your ability to engage customers, close sales, and promote additional products when appropriate. You must be comfortable working in a structured sales environment where results are monitored regularly. Strong performance contributes directly to store success and individual growth opportunities.

Skills And Competencies Required

This role requires strong interpersonal and sales related skills.

Essential skills:

• Strong passion for customer service and people engagement
• Target driven mindset
• Good verbal and written communication skills
• Ability to multitask in a fast paced retail environment
• Ability to work independently and take initiative
• High attention to detail
• Ability to build customer loyalty
• Strong customer service delivery skills
• Ability to handle customer challenges effectively
• Negotiation and selling ability

You must also be comfortable working on the sales floor for extended periods and interacting with a wide range of customers.

Behavioural Competencies

This role requires specific work behaviours that support retail performance and customer satisfaction.

Key behaviours include:

• Adhering to standards and ensuring quality in all tasks
• Continuous improvement mindset
• Strong decision making in customer situations
• Persistence and drive to achieve targets
• Consistent delivery of customer expectations
• Strong planning and organisational ability
• Ability to build relationships and professional networks

These behaviours ensure consistency in service delivery and support long term customer loyalty.

Work Environment

You will work in a busy retail store environment at Table Bay Mall. The role involves standing for long periods, engaging customers continuously, and working in a target focused setting. You will be expected to maintain energy and professionalism throughout your shift. The environment changes quickly, especially during peak trading hours, so adaptability is important. Team coordination is essential to maintain store standards and achieve sales goals.

Career Growth Opportunity

This Sales Associate position provides strong retail career development opportunities. It builds experience in customer engagement, sales strategy, and product merchandising. High performing employees may progress into senior sales roles, store leadership positions, or brand specialist roles. The experience gained also strengthens communication skills and commercial awareness in the retail sector. It is a solid entry point into fashion and lifestyle retail careers.

How To Apply

Candidates interested in this opportunity can apply through the official Oracle Careers portal using the job reference 12444.

Apply here: Sales Associate Archive