Applications Open for the City of Johannesburg Transport Marketing & Communication Internships 2026

Applications Open for the City of Johannesburg Transport Marketing & Communication Internships 2026. The City of Johannesburg (CoJ), Transport Department has the following Internship opportunity available for a period NOT exceeding eighteen 18 months

Minimum Requirements:

• Grade 12 (NQF level 4) plus Diploma in Marketing / Business Management / BusinessAdministration or NQF level 6 qualification.
• No experience
• Only City of Joburg residents will be considered

Primary Function:

• Provide highly proficient and efficient customer service that satisfies customer requirements and expectations
• Producing first contact resolutions while upholding quality and consistency in service delivery.

Key Learning Areas:

• Provide customers with accurate information about products and services offered by the company and maintain records of customer interactions.
• Provide high quality and professional query resolution that ensures customers satisfaction;
• Manage customer complaints in line with applicable standard operating procedures;
• Build and improve relationships with customers to enhance loyalty, communication internal
• and external functioning of Rea Vaya, resulting in increased profitability;
• Executing effecting stakeholders relations management in line with applicable policies and
• standard operating procedures;
• Ensure timeous and accurate reporting of customer care related activities;

Leading Competencies:

• Customer Services Orientation skills;
• Listening skills;
• Computer Literacy- Microsoft Office Applications- Word, Excel & PowerPoint.
• Customer complaints and resolutions skills;
• Good coordination and Organising skills;
• Good communication skills (verbal, listening and written).

Core Learning Competencies:

• Knowledge of customer complaints and resolution methodologies, process, procedures and systems.
• Knowledge of local government environment;
• Records administration related knowledge;
• Attention to detail;
• Initiative and proactiveness

How to Apply

Click HERE to apply