Frontshop Assistant Opportunity at Dis-Chem Sunvalley

Dis-Chem Pharmacies Limited is seeking a Frontshop Assistant for its Sunvalley store in Noordhoek, Western Cape. This permanent retail position is ideal for individuals looking to start or grow a career in retail, focusing on merchandising and customer service at the point of sale.

Role Overview

The Frontshop Assistant will maintain high merchandising standards while supporting customer service in line with Dis-Chem policies and procedures. The role involves ensuring stock availability, accurate pricing, and smooth operations at the front of the store.

Key Responsibilities

• Keep shelves fully stocked and merchandise neatly presented.
• Monitor stock for expiry dates and restock as needed to maximize sales.
• Follow up on customer out-of-stock queries promptly.
• Store delivered stock correctly and maintain an organized storeroom.
• Ensure displays, labels, and pricing are accurate and report discrepancies.
• Assist with back shopping, stock rotation, and general stocktaking.
• Process customer purchases, payments, exchanges, and loyalty programs accurately.
• Ensure cash handling is compliant with standard operating procedures.
• Establish professional relationships with customers, providing friendly and courteous assistance.
• Report customer compliments, complaints, and suspicious behavior to management.
• Train new and current team members as required.
• Adhere to housekeeping, health, safety, uniform, and appearance standards.

Qualifications and Experience

• Essential: Grade 12 – Matric or Senior Certificate.
• Entry-level retail experience (0–6 months) required.
• Advantageous: 1 year retail experience or certification in Retail Business Management.

Skills Required

• Knowledge of retail operations and administration.
• Ability to solve problems and escalate issues appropriately.
• Basic arithmetic skills and the ability to follow procedures.
• Strong verbal communication and customer service skills.
• Advantageous: Basic computer skills (Word, Excel, Outlook), SAP, numerical skills.

Special Conditions of Employment

• Must be able to work retail hours.
• South African citizen, with a clear criminal record and credit rating.
• Driver’s license and reliable transport preferred.

Remuneration and Benefits

• Market-related salary
• Provident Fund
• Staff Account
• Medical Aid

Application Process

Only successful applicants will be contacted. If no response is received within two weeks of the closing date, consider the application unsuccessful. Dis-Chem encourages applications from all designated groups and actively supports the recruitment of People with Disabilities.

Apply directly here.

This role is suitable for individuals seeking to develop retail skills, provide excellent customer service, and grow within a leading South African pharmacy and retail chain.