Front Shop Assistant Fixed Term Opportunity at Dis-Chem Gauteng

Dis-Chem Pharmacies is seeking Front Shop Assistants for Gauteng stores for the December period. This fixed-term role focuses on maintaining merchandising standards and delivering excellent customer service at the point of sale. The position offers practical retail experience and exposure to a professional pharmacy retail environment.

Key Responsibilities

• Ensure all products are on shelves and neatly presented at all times
• Monitor stock for sell-by dates and restock merchandise as needed
• Handle customer queries about out-of-stock items and follow up promptly
• Store and pack delivered stock accurately and efficiently
• Maintain correct merchandise displays, labels, and pricing; report discrepancies
• Keep the storeroom organized, clean, and tidy
• Stay updated on new product knowledge to assist customers effectively
• Assist with back shopping and restocking to maximize sales
• Process purchases, including cash, cards, vouchers, and loyalty cards
• Handle merchandise returns and exchanges under management authorization
• Ensure accurate cash management, including drop safes and till reconciliation
• Follow stock rotation procedures and report low, damaged, or expired stock
• Participate in stocktaking and maintain accurate stock files
• Assist with loading and off-loading of stock and ensure boxes are flattened after unpacking
• Build professional relationships with customers and provide courteous assistance
• Report customer feedback, compliments, complaints, and suspicious behavior to management
• Maintain housekeeping standards and adhere to Health and Safety regulations
• Comply with Dis-Chem policies, uniform, and personal appearance standards

Skills and Competencies

Essential:

• Knowledge of retail operations and administration
• Problem-solving and ability to escalate issues appropriately
• Basic arithmetic skills (addition, subtraction, multiplication, division)
• Clear verbal communication
• Ability to follow procedures and take personal responsibility for work quality

Advantageous:

• Basic computer skills including Word, Excel, and Outlook
• Numerical skills and familiarity with SAP

Requirements

• Grade 12 – Matric or Senior Certificate
• 0–6 months retail experience; 1 year advantageous
• Certification in Retail Business Management is a plus
• Ability to work retail hours and South African citizenship
• No criminal record and clear credit rating
• Driver’s license and reliable transport

Remuneration and Benefits

• Market-related salary

Applications must be submitted by 17 November 2025. Only successful applicants will be contacted. Interested candidates can apply through the official portal here.

This position is ideal for individuals seeking entry-level retail experience, learning opportunities in a professional environment, and the chance to contribute to customer satisfaction during the busy December period.