Visitor Services Assistant Wanted At Two Oceans Aquarium
Visitor Services Assistant Wanted At Two Oceans Aquarium. The Two Oceans Aquarium invites suitably qualified candidates to apply for the position of Visitor Services Assistant to be based in Cape Town, Western Cape.
The Two Oceans Aquarium is looking for an organized, competent Visitor Services Assistant with a passion for service delivery to join our team. We are looking for a well-groomed, multi-skilled individual to help sell, promote and process a range of Aquarium products and also provide visitors with an excellent customer experience.
Minimum Requirements
- One years’ experience dealing with customers in a hospitality, tourism or similar environment with exposure to working with cash
- National Senior Certificate essential
- Solid knowledge of MS Office, particularly Excel and Word
- Proficiency in English (oral and written)
- Fully flexible, all year round for weekdays, weekends, holidays and peak periods
Responsibilities Include:
- Interacting with visitors in a friendly, enthusiastic manner
- Supply accurate information pertaining to the Aquarium’s products and services
- Ticket Sales
- Process annual memberships, event bookings and other Aquarium activities
- Fulfill entry and exit duties at turnstiles
- Monitor the cleanliness and functionality of the foyer, including maintenance faults reported
- Co-ordinate information desk and switchboard operations
- Maintain a good working relationship and communicate with internal and external stakeholders
- Basic front of house administrative duties and select report writing
- Aquarium policies and procedures adhered to
- The ability to work as a team player and as a pro-active individual
Starting Date: As soon as possible.
Salary: To be discussed at interview
Closing Date: 25 March 2024.
Preference will be given to candidates who will add to the diversity of our organization. The Aquarium reserves the right not to make an appointment if no suitable candidates apply for the position as advertised.
How to Apply
Applicants should submit a 1-page letter of motivation with a one-page CV by email to [email protected]
If no response is received within 14 days after the closing date, candidates should regard their application as unsuccessful.
