Shop Assistant Cashier Opportunity at Clicks Kroonstad

Clicks Group is inviting applications for two Shop Assistant Cashier positions at Clicks in Kroonstad. These permanent retail positions are suited to customer-focused individuals who enjoy working with people and can provide efficient, friendly and professional service in a busy store environment. The successful candidates will help create a positive shopping experience by handling point-of-sale transactions, assisting customers, promoting ClubCard benefits and keeping merchandise displays neat and well organised.

The Shop Assistant Cashier vacancies at Clicks Kroonstad offer an opportunity to join a recognised health and beauty retailer that focuses on customer service, product knowledge and value for shoppers. The role goes beyond processing payments. Shop Assistant Cashiers also help customers learn about promotions, encourage ClubCard participation, maintain merchandising standards and ensure that daily store activities are completed accurately and efficiently.

Applicants must have a Grade 12 certificate, while experience in a customer-facing role within a retail or fast-moving consumer goods (FMCG) environment would be an advantage. Candidates should have good communication and numeracy skills, basic computer literacy, and the ability to follow procedures while working towards customer service and sales objectives. These vacancies are listed as employment equity positions, and interested applicants should submit their CVs before the closing date of 26 October 2026.

Key Responsibilities

• Carry out all point-of-sale (POS) activities accurately and efficiently, ensuring that customer transactions are processed within the required timeframes.
• Scan merchandise correctly and collect payments for purchased goods while maintaining a high level of accuracy.
• Process ClubCard rewards and related transactions correctly to ensure customers receive the benefits applicable to their purchases.
• Handle cash safely and responsibly in accordance with store procedures.
• Promote the Clicks ClubCard programme and encourage eligible customers to become members.
• Assist with enrolling new ClubCard members to help the store achieve its participation targets.
• Inform customers about current promotions, special offers, product deals and relevant store events.
• Help customers find products and provide accurate information to support their purchasing decisions.
• Deliver excellent customer service by acting as a positive ambassador for the Clicks brand.
• Remain visible and approachable on the shop floor, offering friendly and professional assistance to customers.
• Maintain knowledge of available products, product ranges, promotions and events so that customers receive current and correct information.
• Complete merchandising duties according to store requirements and visual merchandising standards.
• Ensure products are displayed neatly and attractively, helping customers locate merchandise easily.
• Perform general housekeeping duties to keep the store clean, organised and presentable.
• Follow store operating procedures and instructions when carrying out cashiering, merchandising and customer service tasks.
• Support stock management procedures and assist in maintaining orderly merchandise displays.
• Work cooperatively with colleagues to ensure that daily operational activities are completed efficiently.
• Contribute to the Clicks Group’s vision of being the customer’s first-choice health and beauty retailer by demonstrating company values in everyday interactions.
• Respond professionally to customer queries and routine problems, using appropriate problem-solving skills and seeking assistance when necessary.
• Maintain service standards during busy trading periods while balancing accuracy, efficiency and customer expectations.

Requirements and Skills

• Essential: Grade 12 or Matric certificate.
• Desirable: Mathematics with at least 50% and English with at least 50% at Grade 12 level.
• Previous experience in a customer-facing role within a retail or FMCG store operations environment is desirable.
• Basic mathematical ability to process transactions, handle payments and complete everyday calculations accurately.
• Understanding of retail or FMCG operations, including merchandising and promotional principles.
• Basic knowledge of stock management procedures.
• Understanding of customer service excellence and the importance of a positive shopping experience.
• Good planning and organisational skills to manage daily responsibilities effectively.
• Problem-solving skills and the ability to respond appropriately to routine customer or operational issues.
• Strong customer orientation, with a willingness to assist shoppers and meet their needs.
• Good verbal communication skills when interacting with customers and colleagues.
• Computer literacy to support point-of-sale activities and other relevant operational tasks.
• Numeracy skills and a high level of accuracy when scanning products and processing payments.
• Ability to follow instructions, policies and established procedures consistently.
• Relating and networking skills to build positive working relationships with customers and team members.
• Ability to deliver results while meeting customer expectations and maintaining service quality.
• Willingness to work effectively with other people and contribute to shared store objectives.
• Persuasion and influencing skills to communicate the benefits of ClubCard membership and relevant promotions appropriately.
• Ability to plan and organise tasks while managing competing priorities.
• Capacity to cope with pressure, setbacks and changing demands in a busy retail environment.
• Professional, approachable and responsible attitude towards customer service and store duties.

The Shop Assistant Cashier x2 vacancies at Clicks Kroonstad are suitable for applicants who want to contribute to a professional retail environment while developing their customer service, cashiering and merchandising skills. Successful candidates will play an important role in processing transactions accurately, promoting ClubCard participation, maintaining store standards and ensuring that customers receive helpful and friendly service. The positions are permanent, and applications must be submitted by 26 October 2026. Applicants should email their CV to CLK0503MGR@clicks.co.za and complete the application process through the official Clicks Group careers website.

Apply here