Festive Season Contract Opportunity at Old Khaki Baywest

Old Khaki, part of Cape Union Mart International, is inviting applications for a Festive Season Contract position at Baywest in Gqeberha, Eastern Cape. This contract retail opportunity offers 120 hours per month and is suited to an enthusiastic, customer-focused individual who enjoys working with people and has an interest in fashion retail. The successful candidate will support the store during the busy festive season by delivering excellent customer service, driving sales and maintaining the presentation and standards of the store. The role is particularly suitable for someone who can work confidently in a fast-paced environment while remaining friendly, engaging and focused on customer needs. Applicants should be prepared to take ownership of their responsibilities and contribute positively to the wider store team.

The Festive Season Contract role at Old Khaki Baywest focuses strongly on customer selling, sales performance and maintaining a welcoming store environment. The successful candidate will be expected to use effective selling techniques to understand customer needs and identify opportunities to increase sales. Meeting individual targets consistently will be an important part of the position, alongside ensuring that stock loss controls are followed and that merchandise is handled responsibly. Maintaining housekeeping and visual merchandising standards will also be essential to creating an appealing shopping environment. Candidates should bring enthusiasm to the workplace and help create an environment where colleagues and customers can enjoy a positive retail experience.

Key Responsibilities

• Exceed customer expectations by using effective customer selling techniques.
• Engage with customers in a friendly, helpful and confident manner.
• Identify opportunities to increase sales and maximise available selling opportunities.
• Work consistently towards achieving individual sales targets.
• Support the store in driving sales during the festive season.
• Adhere to stock loss controls and store procedures to help protect merchandise.
• Handle cash and financial transactions honestly and responsibly.
• Maintain housekeeping standards throughout the store.
• Uphold visual merchandising standards to support an attractive and sales-focused store environment.
• Ensure merchandise and displays are presented in a way that supports customer engagement and sales.
• Build and maintain positive relationships with customers and colleagues.
• Take ownership of assigned responsibilities and contribute to the smooth running of the store.
• Adapt to changing customer and operational requirements during busy trading periods.
• Contribute to an inspiring and enjoyable work environment.
• Support team members and participate positively in the daily activities of the store.

Requirements and Skills

• Six months of retail experience will be advantageous.
• Matric or an equivalent qualification will be advantageous.
• Candidates must have a clear criminal record.
• Proficiency in English is required.
• Applicants must be able to communicate effectively with customers and colleagues.
• A strong customer service focus is essential.
• Candidates should have a friendly, helpful, confident and engaging personality.
• Honesty is important, particularly when dealing with cash and financial transactions.
• Strong relationship-building skills are required.
• Applicants should be adaptable and comfortable responding to changes in a retail environment.
• Innovation and an openness to change will be beneficial.
• The ability to think adaptably and respond positively to different situations is important.
• Candidates should demonstrate ownership and accountability for their responsibilities.
• A willingness to work in a fast-paced retail environment is important.
• Applicants should be comfortable working towards sales targets and contributing to team results.

The Festive Season Contract opportunity at Old Khaki Baywest offers a chance to gain practical retail and sales experience while supporting a busy store during the festive trading period, with the position offering 120 hours per month and requiring candidates who are customer focused, confident, honest, adaptable and motivated to achieve sales targets; applicants with retail experience and Matric or an equivalent qualification will have an advantage, while a clear criminal record, English proficiency, effective communication and a friendly, engaging approach are important for the role.

Apply here