Administrator: Service Advisor (Non-Technical) Opportunity at Hyundai Bloemfontein

Motus Corporation is inviting applications for an Administrator: Service Advisor (Non-Technical) position at Hyundai Bloemfontein in Bloemfontein, Free State. This is a permanent employment opportunity within the automotive retail industry, suited to an organised, professional and customer-focused individual with strong administrative abilities. The successful candidate will support the dealership’s service department by helping coordinate customer appointments, maintaining accurate records and ensuring that service-related administrative activities are handled efficiently.

The role focuses on delivering excellent customer service while providing administrative assistance to service advisors, technicians, the parts department and service management. The Administrator: Service Advisor will help customers understand service recommendations and associated costs, prepare work orders, support accurate billing and invoicing, and respond to enquiries professionally. The position is important to maintaining smooth communication between customers and the service team, helping ensure that service work is coordinated effectively and customers receive timely updates.

This Hyundai Bloemfontein Administrator: Service Advisor vacancy is ideal for a candidate who enjoys working with people, managing information and handling several tasks in a busy dealership environment. Previous experience in customer service or administration will be preferred, while computer literacy, attention to detail and good organisational skills are essential for managing service records and administrative duties accurately. Candidates should be able to work independently when required, collaborate with colleagues and maintain a professional approach when dealing with customers.

Key Responsibilities

• Welcome customers to Hyundai Bloemfontein and provide professional assistance when they visit the service department.
• Assist with scheduling and coordinating service appointments to support efficient workshop operations.
• Communicate with customers regarding service recommendations, required work and associated costs.
• Provide clear and accurate information to customers to help them understand the service process.
• Prepare work orders and ensure that relevant service documentation is completed accurately.
• Assist with billing and invoicing to help ensure that customer accounts and service transactions are processed correctly.
• Coordinate with technicians and the parts department to support the timely completion of service work.
• Answer telephone calls and respond to customer enquiries in a professional and timely manner.
• Direct customer questions to the appropriate team members when further technical assistance is required.
• Maintain accurate customer records and update vehicle service history information where necessary.
• Assist with capturing and updating administrative information on the relevant systems.
• Support inventory management activities and assist with ordering parts and supplies when required.
• Provide administrative support to service managers, service advisors and other dealership team members.
• Help ensure that customer information, work orders and service documentation are organised and accessible.
• Manage competing administrative priorities while maintaining accuracy and meeting required deadlines.
• Communicate effectively with customers and colleagues to support a positive service experience.
• Contribute to the smooth day-to-day operation of the Hyundai Bloemfontein service department.
• Perform additional reasonable administrative duties as required to support the dealership’s service operations.

Requirements and Skills

• High school diploma or equivalent qualification.
• Previous experience in customer service or administration will be preferred.
• Strong verbal and written communication skills.
• Good interpersonal skills and the ability to interact professionally with customers and colleagues.
• Computer literacy, including proficiency in Microsoft Office applications.
• Strong attention to detail when capturing customer information, preparing work orders and handling invoices.
• Good administrative and organisational skills.
• Ability to prioritise tasks and manage multiple responsibilities in a fast-paced environment.
• Ability to work independently and as part of a team.
• Customer-focused attitude with a commitment to providing excellent service.
• Professional telephone etiquette and the ability to respond to enquiries promptly.
• Ability to communicate service information clearly and accurately.
• Good time management skills and the ability to coordinate appointments and administrative activities.
• Dependable approach to handling customer records and confidential information.
• Willingness to collaborate with service advisors, technicians, parts personnel and management.
• Ability to remain organised and professional when working under pressure.
• A proactive approach to resolving administrative issues and supporting efficient service delivery.

The Administrator: Service Advisor (Non-Technical) position at Hyundai Bloemfontein, part of Motus Corporation, is a permanent opportunity for an organised and service-driven individual who wants to contribute to the smooth operation of an automotive dealership. The role combines customer interaction, appointment coordination, service documentation, billing support and general administration, making it suitable for candidates who enjoy working in a customer-facing environment. Interested applicants should submit their applications through the official recruitment link before the closing date of 21 October 2026.

Apply here