Work Integrated Learner – HR Intern Opportunity at Discovery Health

Discovery Health is inviting suitably qualified candidates to apply for the Work Integrated Learner – HR Intern opportunity within the Performance Services Department. This opportunity is designed to provide practical Human Resources experience through hands-on workplace learning in a professional environment. The successful learner will support the Performance Services Team with day-to-day HR administration while developing practical skills that complement their TVET Human Resources studies.

The HR Intern will gain exposure to important Human Resources activities including recruitment administration, HR administration, reporting, data capturing, filing and project administration. The role also requires the successful candidate to act as an ambassador for Discovery Health Performance Services by providing professional and service-focused support to employees and stakeholders. Candidates should be organised, detail-oriented and comfortable working with confidential information while meeting strict service-level requirements.

Key Responsibilities

• Support the Performance Services Department with day-to-day HR administration.
• Provide recruitment administration support to assist with the efficient coordination of recruitment activities.
• Assist with maintaining accurate HR records and documentation.
• Capture HR-related information accurately in relevant systems, databases and documents.
• Assist with preparing and updating HR reports as required.
• Support filing and document management activities to ensure records are organised and easily accessible.
• Provide project administration support for HR-related projects and initiatives.
• Assist the Performance Services Team with general administrative and operational activities.
• Support the team with assigned tasks and follow established HR processes and procedures.
• Work within agreed service-level requirements and complete assigned responsibilities on time.
• Maintain confidentiality when handling employee information, correspondence and other sensitive HR documentation.
• Use appropriate discretion when dealing with confidential correspondence and information.
• Provide professional and responsive support to internal employees and relevant stakeholders.
• Assist with gathering and organising information required by the HR team.
• Support the accurate preparation, processing and maintenance of HR documentation.
• Follow Discovery Health processes and workplace requirements.
• Work collaboratively with colleagues and contribute positively to the Performance Services Team.
• Take initiative when identifying routine administrative requirements or opportunities to support the team.
• Maintain a systematic and orderly approach to HR administration and filing.
• Support the team in managing deadlines and competing administrative priorities.
• Act as a professional ambassador for Discovery Health Performance Services in all workplace interactions.
• Participate actively in workplace learning and development opportunities.
• Apply knowledge gained through Human Resources studies to practical workplace activities.
• Support other reasonable HR administration duties as required.

Requirements and Skills

• Matric is essential.
• Candidates must have achieved at least 50% in English at Matric level.
• N4, N5 or N6 Human Resources qualifications from a TVET college are required.
• The qualification must have been completed within the last 18 months.
• Highly proficient Microsoft Office skills are required.
• No previous work experience is required.
• Candidates must provide a compulsory institutional letter confirming the requirement for 18 months of practical workplace experience.
• A relevant qualification from a TVET College will be advantageous.
• Strong service excellence orientation is essential.
• Candidates should demonstrate initiative and a willingness to take ownership of assigned responsibilities.
• A process-driven and task-focused approach is required.
• Strong attention to detail is essential.
• Candidates must be able to exercise discretion when handling confidential correspondence and information.
• Good time-management skills are important.
• The ability to work systematically, methodically and in an orderly manner is required.
• Candidates must be able to work productively in a pressured environment.
• Knowledge of Discovery Health processes will be advantageous.
• Excellent verbal communication skills are essential.
• Excellent written communication skills are required.
• Strong interpersonal skills are important.
• Strong relationship-building skills are required.
• The ability to collaborate effectively with colleagues and stakeholders is essential.
• A customer-centric approach is important.
• Empathy and professionalism are required when interacting with employees and other stakeholders.
• Numerical ability is important for handling HR information, reports and administrative data.
• Candidates should be willing to learn and apply HR knowledge in a practical workplace environment.

The Work Integrated Learner – HR Intern opportunity at Discovery Health provides a valuable route for TVET Human Resources students and recent graduates to gain practical workplace experience. The role is designed to bridge the gap between academic learning and the realities of working in a professional Human Resources environment. Successful candidates will be able to apply their HR knowledge while developing practical administration, communication, reporting and stakeholder support skills.

Recruitment administration will form part of the learner’s responsibilities, providing exposure to important processes involved in supporting an HR team. The successful candidate will also assist with general HR administration, data capturing, reporting and filing, making accuracy and organisation essential. These responsibilities can help build a strong understanding of how HR information and documentation are managed in a professional organisation.

The role requires the successful learner to work with confidential correspondence and employee information, meaning discretion and professional judgement are particularly important. Candidates must understand the importance of protecting sensitive information and following established processes when handling HR records. A careful and methodical approach will help ensure that information is captured, stored and maintained accurately.

The Performance Services Team also works within strict service-level requirements, so time management and reliability will be important. The HR Intern will need to manage assigned tasks efficiently, meet deadlines and remain productive when working under pressure. Candidates who are organised and comfortable managing several administrative responsibilities at once can gain valuable experience from the role.

Strong communication and interpersonal skills are also central to the position. The successful learner will interact with colleagues and stakeholders while supporting HR activities, requiring a professional, customer-centric and empathetic approach. Acting as an ambassador for Discovery Health Performance Services means representing the team positively and providing a helpful and responsive service.

Applicants must have completed N4, N5 or N6 Human Resources studies through a TVET college, with the qualification completed within the last 18 months. A Matric qualification with at least 50% in English and strong Microsoft Office skills are also required. No previous work experience is necessary, but applicants must have an institutional letter confirming the requirement for 18 months of practical experience.

The opportunity is particularly suited to a learner who is ready to move from classroom-based HR studies into a practical workplace environment. The experience gained can strengthen skills in recruitment administration, HR operations, reporting, data management, filing, project support and professional communication. These skills can provide a useful foundation for future opportunities in Human Resources administration and related HR functions.

Discovery Health states that its approved Employment Equity Plan and targets will be considered as part of the recruitment process. As an Equal Opportunities employer, the company actively encourages and welcomes people with various disabilities to apply. Candidates who meet the qualification and practical training requirements are encouraged to submit their applications through the official Discovery careers platform.

This Work Integrated Learner – HR Intern opportunity offers a practical learning experience for candidates who are looking to gain meaningful exposure to Human Resources within a professional corporate environment. With support across recruitment, administration, reporting and projects, the successful learner can build valuable workplace capabilities while completing the practical requirements associated with their qualification. Applicants should ensure that they meet all education, qualification and institutional letter requirements before applying.

Apply here