Shop Assistant Cashier / Festive Casuals Opportunity at Clicks Group Scottsburgh

Clicks Group is inviting applications for a Shop Assistant Cashier / Festive Casuals position at Clicks Scottsburgh in the Hibiscus Coast / South Coast area. This is a fixed-term contract opportunity suited to a customer-focused individual who can support point of sale operations, merchandising and general store activities during a busy retail period. The successful candidate will be expected to provide friendly and professional customer service while ensuring that transactions are completed accurately and efficiently. The role also includes cash handling, ClubCard promotion, merchandising and housekeeping responsibilities that contribute to a positive shopping experience. Applications for the Shop Assistant Cashier / Festive Casuals opportunity close on 21 September 2026.

The main purpose of the position is to deliver service excellence through efficient customer service and effective point of sale activities. Employees will be responsible for scanning merchandise accurately, collecting payments and actioning ClubCard rewards when processing customer purchases. Because the role involves handling cash, candidates must understand the importance of accuracy, responsibility and following established procedures. The Shop Assistant Cashier will also help customers understand current promotions and represent the Clicks brand in a visible, approachable and professional manner. Keeping the store properly merchandised and maintaining good housekeeping standards will also form part of the daily responsibilities.

Key Responsibilities

• Efficiently execute all operational activities at the point of sale in a timely and accurate manner.
• Scan merchandise correctly and process customer purchases efficiently.
• Collect payments for goods purchased and action ClubCard rewards accurately.
• Handle cash safely and responsibly at all times.
• Promote the Clicks ClubCard to customers and assist with enrolling new ClubCard members.
• Work towards achieving ClubCard participation targets through proactive customer engagement.
• Inform customers about promotions and special offers to support sales and help customers feel good and pay less.
• Deliver superior customer service by acting as a professional Clicks brand ambassador.
• Remain visible and approachable while offering friendly and helpful assistance to customers.
• Execute merchandising activities according to store and visual merchandising standards.
• Maintain general housekeeping duties to ensure the store remains clean, organised and customer ready.
• Support the Clicks Group vision of being the customer’s first-choice health and beauty retailer by demonstrating company values.
• Maintain up-to-date knowledge of products, product ranges, promotions and events.
• Provide customers with accurate information about products and current promotions.
• Follow store procedures and instructions when completing operational and point of sale activities.
• Assist in maintaining a positive shopping environment throughout the store.
• Contribute to achieving customer service standards and meeting operational expectations.

Requirements and Skills

• Grade 12 is an essential educational requirement.
• Maths at 50% at Grade 12 level is desirable.
• English at 50% at Grade 12 level is desirable.
• Previous experience in a customer-facing role within a retail or FMCG store operations environment is desirable.
• Basic maths calculation skills are important for accurate transaction processing and cash handling.
• An understanding of retail or FMCG operations will be advantageous.
• Knowledge of merchandising and promotions principles is beneficial.
• Understanding of stock management procedures is useful in supporting store operations.
• Knowledge of customer service excellence is important.
• Planning and organising skills are required to manage responsibilities effectively.
• Problem-solving skills are useful when dealing with customer queries and operational issues.
• Strong customer orientation is essential for delivering a positive shopping experience.
• Good communication skills are required when dealing with customers and colleagues.
• Computer literacy is advantageous.
• Good numeracy skills are important for accurate point of sale transactions.
• Candidates should be able to relate and network effectively with customers and colleagues.
• The ability to follow instructions and procedures is essential.
• A focus on delivering results and meeting customer expectations is required.
• The ability to work well with people is desirable.
• Persuading and influencing skills can be useful when promoting ClubCard membership and store promotions.
• Planning and organising abilities will be advantageous in a busy retail environment.
• The ability to cope with pressure and setbacks will also be beneficial.

The Shop Assistant Cashier / Festive Casuals opportunity at Clicks Scottsburgh offers an opportunity for candidates to gain practical retail experience while contributing to the day-to-day operation of a busy health and beauty store. The role combines customer service with point of sale, merchandising and general store responsibilities, making it suitable for someone who enjoys working with people and has a strong service mindset. Candidates will interact directly with customers and will need to remain friendly, professional and attentive throughout their shifts. Accuracy will be particularly important when processing sales, handling cash and actioning ClubCard rewards. Applicants should also be prepared to work as part of a team and support the wider store operation when needed.

Customer service is at the centre of this role, with employees expected to act as Clicks brand ambassadors whenever they interact with shoppers. The successful candidate will need to listen carefully to customers, provide helpful information and communicate promotions in a clear and professional manner. Promoting the ClubCard will also form part of the customer interaction, requiring confidence and a proactive approach. A strong customer orientation can help the employee build positive relationships while supporting the store’s service and participation targets. Candidates should therefore be comfortable approaching customers and assisting them in a friendly, respectful and professional manner.

The position also involves a strong focus on accuracy and operational discipline. Shop Assistant Cashiers must scan merchandise correctly, collect payments and maintain safe cash-handling practices. Following instructions and procedures will be essential to ensure that point of sale activities are completed correctly and consistently. Candidates should have good numeracy skills and be able to perform basic calculations when required. Remaining organised and calm in a busy retail environment will help the successful applicant manage transactions while continuing to provide efficient customer service.

Merchandising and housekeeping are also important parts of the role. The successful candidate will help maintain displays according to store and visual merchandising standards while ensuring that the store remains clean and organised. Keeping up to date with products, ranges, promotions and events will make it easier to provide customers with accurate information and support their purchasing decisions. An understanding of stock management and retail operations can also help the employee contribute more effectively to everyday store activities. Applicants should be willing to learn and continuously improve their knowledge throughout the fixed-term assignment.

The vacancy is based at Clicks Scottsburgh in the Hibiscus Coast / South Coast area and is offered on a fixed-term contract basis. It is listed as an Employment Equity position, and applicants should carefully review the minimum requirements before applying. While previous customer-facing retail or FMCG experience is desirable, Grade 12 is the stated essential educational requirement. Candidates with Maths and English results of at least 50% at Grade 12 level will have the additional educational background listed as desirable. The ability to communicate well, work with customers and follow established procedures will be important qualities for the position.

Applications for the Clicks Shop Assistant Cashier / Festive Casuals vacancy close on 21 September 2026. Interested applicants should submit their applications before the closing date and ensure that all information provided is accurate and complete. This opportunity can provide useful exposure to retail operations, point of sale activities, merchandising, customer service and cash handling. It may be particularly suitable for candidates who are enthusiastic, reliable, customer focused and comfortable working in a fast-paced store environment. Eligible applicants can submit their applications through the official Clicks Group careers platform using the link below.

Apply here