Permanent Part-Timer Opportunity at adidas Ghandi Square

adidas is inviting energetic, customer-focused and fashion-conscious candidates to apply for the Permanent Part-Timer opportunity at Ghandi Square in Johannesburg. This position is suited to an individual who has a genuine passion for retail and customer service and enjoys helping customers find products that match their needs and personal style. The successful candidate will support management with day-to-day store operations while maintaining adidas service standards and contributing to a positive shopping experience.

The Permanent Part-Timer role provides practical exposure to customer service, sales, merchandising, point-of-sale operations, stock movement, store housekeeping and loss prevention. Candidates will work in a fast-paced, high-volume retail environment where flexibility, initiative and adaptability are important. Previous fashion retail experience will be highly regarded, but it is not essential, making the opportunity suitable for candidates with 0 to 1 years of retail experience who demonstrate enthusiasm and a willingness to learn.

Key Responsibilities

• Ensure the highest level of adidas service is provided to every customer.
• Welcome customers into the store and provide friendly, professional assistance.
• Assist customers in finding products that meet their needs and preferences.
• Use effective selling techniques, including add-on sales, to increase sales opportunities.
• Explain relevant technical product information to customers to support informed buying decisions.
• Work towards achieving store and individual sales goals.
• Process regular sales transactions involving cash, credit cards, cheques and other approved payment methods when required.
• Develop proficiency with the point-of-sale system and use it according to company procedures.
• Maintain the integrity and accuracy of point-of-sale processes through careful adherence to policies.
• Assist with product ticketing activities where required.
• Check relevant paperwork against items received to support accurate merchandise administration.
• Assist with the movement of products from the stockroom to the sales floor on a fill-in basis.
• Help maintain appropriate product availability on the shop floor.
• Assist with the development and presentation of merchandise displays.
• Follow display suggestions, plans or schedules provided by the store management team.
• Maintain an attractive and customer-friendly product presentation.
• Perform general housekeeping duties, including cleaning the store.
• Help maintain a clean, neat and organised sales environment.
• Safeguard company assets and handle merchandise responsibly.
• Support loss-prevention activities by monitoring the sales floor for suspicious behaviour.
• Report suspicious activity to the appropriate management or security personnel.
• Follow adidas security procedures and SLAP requirements.
• Participate in in-store and digital training provided by adidas, including Atticus and AREA.
• Develop and maintain product knowledge through training and ongoing learning.
• Apply role best practices and product knowledge when assisting customers.
• Familiarise yourself with Power BI tools to develop an understanding of store performance.
• Use available insights to improve awareness of best-selling and blackhole products.
• Assist management with day-to-day store maintenance and operational requirements.
• Act as a Greeter at the store entrance during busy trading periods when required.
• Work collaboratively with colleagues to achieve strong customer service and sales results.
• Support other reasonable store duties as required by management.

Requirements and Skills

• A Matric certificate is required.
• Candidates should have 0 to 1 years of retail experience.
• Previous fashion retail experience will be highly regarded but is not essential.
• A genuine passion for retail and customer service is essential.
• Candidates should enjoy interacting with customers and creating positive shopping experiences.
• Clear and upbeat communication skills are required.
• The ability to use initiative is important when responding to customer and store needs.
• Flexibility is essential, including the ability to assist during weekdays, evenings and weekends.
• Candidates must be adaptable and comfortable handling different tasks and changing priorities.
• Strong teamwork skills are required.
• Candidates should have enthusiasm and a positive attitude.
• The ability to perform effectively in a fast-paced, high-volume retail environment is essential.
• A genuine love for fashion is important.
• Candidates should be confident when helping customers create different looks and styles.
• Good attention to detail is required when processing transactions, handling merchandise and following procedures.
• Candidates should be willing to participate actively in training and digital learning.
• A willingness to develop product knowledge and apply it during customer interactions is important.
• Candidates should demonstrate reliability, accountability and professionalism.
• The ability to work independently while contributing positively to a team is essential.
• Candidates should be willing to adapt to changing circumstances and operational requirements.
• A customer-first mindset is important for success in the role.

The adidas Permanent Part-Timer opportunity at Ghandi Square offers an opportunity for someone who enjoys fashion, retail and working directly with customers. The successful candidate will help create positive shopping experiences while supporting the store with sales, merchandising and operational responsibilities. This makes the role suitable for an enthusiastic individual who can balance customer-facing duties with practical store tasks.

Customer service and sales are at the centre of the position. Candidates will greet shoppers, understand their needs and assist them in finding the right products. Using add-on selling techniques and explaining relevant technical product information will help the successful candidate provide useful recommendations while supporting individual and store sales goals.

The position also includes point-of-sale and merchandise administration responsibilities. The Permanent Part-Timer may process cash, credit and cheque transactions, develop proficiency with the POS system, assist with ticketing and check paperwork against received stock. Accuracy and strict adherence to procedures will therefore be important when completing these tasks.

Stock movement and visual merchandising will form another part of the daily role. The successful candidate will assist with moving products from the stockroom to the sales floor and help maintain merchandise displays according to management guidance. Keeping products available and ensuring that the sales floor remains attractive and organised will contribute to a better customer experience.

Store housekeeping and loss prevention are also important responsibilities. The employee will help keep the store clean and presentable while safeguarding company assets and merchandise. Monitoring the sales floor, reporting suspicious behaviour and following adidas security procedures and SLAP requirements will be expected.

Training and ongoing learning are built into the role. Employees will participate in adidas in-store and digital training through programmes such as Atticus and AREA to strengthen product knowledge and understand role best practices. Familiarising themselves with Power BI tools will also help employees better understand store performance, best sellers and blackhole products.

Flexibility is important for the Permanent Part-Timer opportunity because candidates may be required to work during weekdays, evenings and weekends. Retail trading environments can change quickly, so applicants should be comfortable moving between customer service, selling, merchandising, stock support and housekeeping responsibilities. Adaptability and initiative will help the successful candidate respond effectively to changing circumstances.

Applicants who have a genuine love for fashion and confidence in helping customers create different looks may find the position particularly rewarding. Previous fashion retail experience is advantageous, but the advertised requirement allows candidates with 0 to 1 years of retail experience to apply. Strong communication, enthusiasm, teamwork and a willingness to learn will be important attributes.

The Permanent Part-Timer position is based at adidas Ghandi Square in Johannesburg. Candidates will have an opportunity to develop practical skills in retail sales, customer service, merchandising, point-of-sale operations and store management while working within the adidas environment. Applicants who are energetic, flexible and passionate about providing excellent customer service are encouraged to apply.

Apply here