Intern: Omni Merchant Opportunity at TFG Western Cape

TFG is inviting suitably qualified candidates to apply for the Intern: Omni Merchant opportunity in the Western Cape, South Africa. This on-site internship is designed for an organised, proactive and detail-oriented graduate who wants to gain practical experience in merchandising, product administration, retail operations and omnichannel business activities. The successful intern will support day-to-day merchandise and product-related processes while gaining exposure to the operational side of a major diversified retail group.

The Intern: Omni Merchant role provides an opportunity to develop valuable workplace skills through hands-on involvement in inventory administration, supplier records, product orders, reporting, promotional initiatives and internal communication. Candidates will work with different teams and assist with coordinating merchandise information and requests while ensuring that records remain accurate and up to date. This makes the internship well suited to graduates who are interested in business administration, marketing, supply chain, retail management or a related field and who want to build a career in the retail industry.

Key Responsibilities

• Provide administrative support for merchandise and product-related activities.
• Assist with tracking and recording merchandise inventory and stock information.
• Maintain accurate and up-to-date merchandise and product records.
• Support the coordination of product orders and related administrative processes.
• Assist with tracking product deliveries and distribution activities.
• Help ensure that product and supplier information is recorded accurately.
• Maintain organised supplier records and supporting documentation.
• Assist with preparing reports, spreadsheets and other administrative documents.
• Capture and maintain merchandise information accurately in relevant records or systems.
• Support branding initiatives and promotional activities when required.
• Communicate with internal teams regarding merchandise requests, product information and updates.
• Assist with following up on merchandise-related requirements and outstanding information.
• Support the administration and coordination of product-related processes.
• Help ensure that merchandise information is available and communicated to the relevant internal stakeholders.
• Follow company procedures, policies and operational guidelines when completing assigned tasks.
• Assist with resolving routine administrative and merchandise-related issues within the scope of the role.
• Contribute to the smooth and efficient flow of merchandise information between relevant teams.
• Support the team with additional administrative activities according to business requirements.
• Keep assigned records, reports and spreadsheets organised and accurate.
• Work collaboratively with colleagues while taking responsibility for allocated tasks and deadlines.

Requirements and Skills

• A degree or diploma in Business Administration, Marketing, Supply Chain, Retail Management or a related field is required.
• Strong organisational and coordination skills are essential.
• Excellent attention to detail is important when maintaining product, stock and supplier information.
• Accuracy is required when preparing reports, spreadsheets and administrative documentation.
• Effective written and verbal communication skills are essential.
• Good interpersonal skills are required when working with internal teams and stakeholders.
• Candidates should be able to manage multiple tasks and meet agreed deadlines.
• Strong problem-solving and administrative skills are important.
• Candidates should demonstrate a willingness to learn and develop new skills.
• A proactive approach and willingness to take initiative are advantageous.
• The ability to work effectively within a team environment is required.
• Strong time-management skills are important for managing competing responsibilities.
• Good planning skills will assist in coordinating merchandise and administrative activities.
• Commercial thinking is important, with the ability to use market and business insights when carrying out assigned work.
• Candidates should demonstrate a commitment to continual improvement and actively identify opportunities to improve processes.
• Relating and networking skills are important for building effective working relationships.
• Candidates should be adaptable and comfortable working in a fast-paced retail environment.
• A professional, reliable and positive approach to workplace responsibilities is expected.

The TFG Intern: Omni Merchant opportunity offers graduates a valuable introduction to the retail, merchandising and omnichannel environment. The internship provides practical exposure to the administrative processes that support product and merchandise activities, including inventory tracking, supplier administration, product orders and reporting. For candidates interested in building a career in retail, business, marketing or supply chain, the experience can provide a useful foundation for understanding how merchandise-related operations contribute to a larger retail organisation.

The role also provides an opportunity to develop transferable workplace skills that are valuable across many business environments. Strong organisation, communication, time management and problem-solving abilities will be used regularly while supporting merchandise activities and working with internal teams. The position also encourages commercial thinking and continual improvement, giving the intern an opportunity to understand how business and market considerations can influence day-to-day decisions and processes.

Applicants should be prepared to work on-site in the Western Cape and contribute to a collaborative professional environment. The successful candidate will need to demonstrate initiative, accuracy and a genuine willingness to learn while managing multiple administrative responsibilities. Following company procedures and operational guidelines will also be an important part of the role, ensuring that merchandise information and supporting processes are handled consistently.

TFG is an internationally diversified retail portfolio comprising 34 speciality lifestyle and apparel brands. The organisation places a strong emphasis on its people and aims to create remarkable omnichannel experiences for customers across its diverse brands. For an intern, joining TFG provides an opportunity to gain workplace exposure within a large retail group while learning from different teams and gaining insight into the broader retail value chain.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act. Applicants who meet the qualification requirements and are interested in developing practical experience in omni merchandising, retail administration and product operations are encouraged to apply. This internship can provide a valuable platform for graduates looking to strengthen their professional skills and begin building a career within the retail sector.

Apply here