Shop Assistant / Cashier Opportunity at Clicks Gezina Galleries

Clicks Group is looking for two Shop Assistants / Cashiers to join its team at Clicks Gezina Galleries in Pretoria. This permanent retail opportunity is ideal for customer-focused individuals who enjoy working with people and want to build their experience in the FMCG, retail and health and beauty sector. The successful candidates will be responsible for delivering excellent service at the point of sale while supporting merchandising, housekeeping and other store activities. If you are accurate, organised and comfortable working in a busy customer-facing environment, this opportunity could be a strong next step in your retail career.

Job Overview and Responsibilities

The Shop Assistant / Cashier will contribute to a positive customer experience by ensuring that point-of-sale activities are completed efficiently and accurately. The role requires strong attention to detail, particularly when scanning products, processing payments and handling cash. You will also support the store team with merchandising, promotions and general housekeeping while remaining knowledgeable about Clicks products and services.

Key responsibilities include:

• Execute all point-of-sale activities efficiently and accurately.
• Scan merchandise correctly and process customer purchases.
• Collect payments accurately and handle cash safely at all times.
• Process Clicks ClubCard rewards during customer transactions.
• Promote Clicks ClubCard and encourage customers to enrol.
• Inform customers about promotions and special offers.
• Help customers understand promotional opportunities and savings.
• Deliver friendly, professional and efficient customer service.
• Act as a positive brand ambassador for Clicks.
• Maintain a visible and approachable presence in the store.
• Keep up to date with products, ranges, promotions and events.
• Provide customers with accurate product information when required.
• Assist with merchandising according to store and visual merchandising standards.
• Maintain clean, organised and customer-ready store areas.
• Follow stock management and merchandising procedures.
• Support general housekeeping activities.
• Follow company policies, procedures and operational standards.
• Contribute to the Clicks Group vision of being the customer’s first choice health and beauty retailer.
• Live and demonstrate Clicks Group values when dealing with customers and colleagues.
• Assist with other store duties when required.

Requirements and Skills

Applicants should meet the following minimum requirements:

• Grade 12 qualification.
• Grade 12 Mathematics at 50% will be advantageous.
• Grade 12 English at 50% will be advantageous.
• Previous experience in a customer-facing role within a retail or FMCG store environment will be advantageous.
• Basic mathematical and numerical skills.
• Understanding of retail and FMCG operations.
• Knowledge of merchandising and promotional principles.
• Understanding of stock management procedures.
• Strong customer service orientation.
• Good verbal and written communication skills.
• Computer literacy.
• Good planning and organisational skills.
• Strong problem-solving abilities.
• Ability to follow instructions and established procedures.
• Ability to build positive relationships with customers and colleagues.
• Ability to deliver results and meet customer expectations.
• Ability to work effectively with people.
• Persuasion and influencing skills will be advantageous.
• Ability to cope with pressure and setbacks in a busy retail environment.

The Shop Assistant / Cashier position at Clicks Gezina Galleries offers an opportunity to gain practical experience in point-of-sale operations, customer service, merchandising and retail administration. Successful candidates will work in a customer-focused environment where accuracy, professionalism and efficient service are important. If you have Grade 12, enjoy interacting with customers and are ready to develop your retail skills, this could be an excellent opportunity to join the Clicks Group.

The closing date for applications is 18 August 2026. Applicants should ensure that their CV accurately reflects their qualifications, customer service experience and relevant retail skills before applying. Clicks Group is committed to the principles of Employment Equity and this position is listed as an Employment Equity opportunity.

Apply here