Shop Assistant / Cashier (FTC) Opportunity at Clicks Shelly Beach

Clicks Shelly Beach is offering five Shop Assistant / Cashier opportunities for individuals who are passionate about customer service, retail operations and creating positive shopping experiences. These positions are ideal for candidates who enjoy working with people, have strong attention to detail and want to grow their careers within one of South Africa’s leading health and beauty retailers.

As a Shop Assistant / Cashier, you will play an important role in ensuring smooth store operations by assisting customers, processing transactions accurately and maintaining excellent merchandising standards. The successful candidates will represent the Clicks brand by providing friendly, efficient and professional service while supporting the store team in achieving operational and sales goals.

About the Role

The Shop Assistant / Cashier is responsible for delivering service excellence through effective point of sale operations, customer assistance and general store support. You will assist customers at the till, promote Clicks ClubCard benefits, maintain product displays and ensure the store remains welcoming and well organised.

This role requires individuals who can work accurately under pressure, follow procedures and provide customers with a positive experience from entry to checkout.

Key Responsibilities

As a Shop Assistant / Cashier, your duties will include:

• Process customer purchases accurately using the point of sale system.
• Scan merchandise correctly and collect payments efficiently.
• Handle cash responsibly and follow all cash management procedures.
• Assist customers with queries and provide professional service.
• Promote the Clicks ClubCard programme and encourage new customer registrations.
• Inform customers about current promotions, offers and products.
• Act as a Clicks brand ambassador by providing friendly and helpful assistance.
• Maintain merchandising standards and ensure products are displayed correctly.
• Perform general housekeeping duties to keep the store clean and organised.
• Assist with stock related tasks and ensure shelves are properly maintained.
• Maintain updated product knowledge to provide accurate information to customers.
• Support the store team in achieving customer service and operational targets.

Minimum Requirements

Applicants must have:

• Grade 12 (Matric).
• Strong customer service skills.
• Good communication abilities.
• Basic numeracy skills.
• Ability to work retail hours, including weekends and public holidays when required.

Advantageous Experience

The following experience will be beneficial:

• Previous experience in a customer facing retail or FMCG environment.
• Knowledge of merchandising principles.
• Understanding of stock management procedures.
• Experience working with point of sale systems.

Skills and Competencies

Successful candidates should demonstrate:

• Excellent customer orientation.
• Good communication skills.
• Strong planning and organisational abilities.
• Problem solving skills.
• Computer literacy.
• Accuracy when handling transactions and customer information.
• Ability to follow instructions and company procedures.
• Ability to work effectively with colleagues and customers.
• Confidence when engaging with customers.
• Ability to perform under pressure in a busy retail environment.

Behavioural Competencies

Clicks is looking for individuals who can demonstrate:

• Strong relationship building and networking skills.
• Commitment to delivering excellent customer experiences.
• Ability to meet customer expectations consistently.
• Willingness to work with others and contribute to team success.
• Ability to influence customers positively through professional service.
• Good organisation and time management skills.
• Ability to remain calm and effective during busy trading periods.

Why Join Clicks?

Clicks Group is one of South Africa’s leading health and beauty retailers, offering employees the opportunity to gain valuable retail experience while working in a professional and customer focused environment. Team members are supported through learning opportunities, workplace development and exposure to the FMCG retail industry.

This opportunity is ideal for individuals who enjoy helping people, want to develop their retail skills and are committed to delivering quality service.

Clicks is committed to Employment Equity and follows its approved Employment Equity Plan and targets as part of the recruitment process.

How to Apply

If you meet the requirements and are ready to join the Clicks Shelly Beach team as a Shop Assistant / Cashier, submit your application before the closing date.

Apply here