Information Technology (IT) Graduate Opportunity at Bidvest Facilities Management
Bidvest Facilities Management is recruiting an Information Technology (IT) Graduate to join its team in Centurion, Gauteng. This internship opportunity is ideal for recent IT graduates who want to gain practical experience in technical support, IT infrastructure and software development within a professional business environment. The programme offers valuable exposure to real-world IT operations while allowing graduates to build their technical knowledge under the guidance of experienced professionals. If you are passionate about technology, enjoy solving technical problems and are eager to launch your career in the IT industry, this opportunity is worth exploring.
Job Overview
The Information Technology Graduate will provide first-level technical support to internal and external users while assisting with the maintenance of IT systems and infrastructure. The role includes troubleshooting software and hardware issues, supporting IT projects and helping implement new technologies across the business. Graduates will also gain experience documenting technical processes, maintaining knowledge bases and collaborating with different departments on technology initiatives. This internship provides an excellent platform to strengthen technical expertise, develop workplace skills and build a solid foundation for a successful IT career.
Key Responsibilities
• Provide first-level technical support via phone, email and chat
• Diagnose and resolve software and hardware issues efficiently
• Assist with the deployment and maintenance of IT infrastructure
• Support server, network and workstation setup activities
• Collaborate with cross-functional teams on IT projects
• Document technical processes and maintain knowledge base articles
• Participate in technical training and skills development programmes
• Stay informed about new technologies and industry trends
• Support the testing and implementation of new software and systems
• Deliver professional and timely technical assistance to users
• Contribute ideas that improve IT service delivery
• Maintain accurate records of support activities and technical solutions
Requirements and Skills
• Degree or diploma in Information Technology, Computer Science or a related field
• Experience gained through internships, academic projects or relevant IT work
• Strong troubleshooting skills for hardware and software issues
• Knowledge of networking concepts and operating systems
• Understanding of general IT support practices
• Excellent verbal and written communication skills
• Ability to explain technical concepts to non-technical users
• Strong analytical and problem-solving abilities
• Proactive attitude with a willingness to learn
• Ability to work well in a fast-paced team environment
• Basic knowledge of programming or software development principles is advantageous
• Experience with IT service management tools or ticketing systems is beneficial
• Exposure to cloud computing platforms is an advantage
• Relevant certifications such as CompTIA A+, Network+ or Microsoft Certified: Azure Fundamentals are advantageous
Candidates who meet the requirements are encouraged to apply.
Apply here
