Waitron Opportunity at Pedros Kroomboom
Pedros is hiring a Waitron for its new store opening in Kroomboom, Cape Town. This permanent role is part of a launch team responsible for delivering high-quality dine-in service and creating a strong customer experience from day one. You will work in a fast-paced restaurant environment where service speed, accuracy and customer interaction matter. The position suits energetic individuals who enjoy hospitality work and can handle busy service periods with professionalism. You will play a key role in building the store culture during an exciting new branch opening.
Job Overview and Responsibilities
• Greet and seat customers in a professional manner
• Present menus and explain daily specials clearly
• Take accurate food and beverage orders from customers
• Serve meals and drinks promptly and correctly
• Check on customer satisfaction during service
• Clear tables and reset them efficiently for new guests
• Process customer payments when required
• Handle customer complaints in a calm and professional way
• Maintain cleanliness in the dining and service areas
• Coordinate effectively with kitchen and cashier teams
• Support smooth daily restaurant operations
• Ensure a positive and consistent customer experience
Requirements And Skills
• Previous hospitality or restaurant experience preferred
• Strong verbal communication skills
• Good interpersonal and customer service ability
• Ability to multitask in a busy environment
• Strong emotional intelligence and professionalism
• Ability to handle customer feedback and complaints
• High level of personal presentation
• Ability to work flexible shifts including weekends and evenings
• Strong service orientation and attention to detail
• Ability to work well in a team environment
• Reliable, energetic and customer focused attitude
This Waitron role at Pedros Kroomboom Cape Town offers a strong entry point into the restaurant industry with exposure to a new store launch environment. You will develop hospitality skills, customer service experience and teamwork ability in a structured and fast-paced setting. The role is ideal for individuals who want to grow within the food service industry and be part of a brand-new store build from the ground up.
Apply here
