Internship Servicing Administrator Opportunity at Discovery Invest

Discovery Invest is offering an Internship Servicing Administrator opportunity within its Administration and Office Support function. This internship is based in Sandton, Gauteng and forms part of Discovery’s structured development approach for young professionals who want to build a career in financial services administration. The role sits within Discovery Invest, a leading investment business focused on innovation, client service excellence and long term financial wellbeing solutions for South Africans.

This opportunity is designed for graduates who want practical exposure in a high performance corporate environment. You will gain experience in investment servicing processes, client communication and administrative operations while working in a structured team that supports financial advisors and internal stakeholders.

Job Overview And Purpose

The main purpose of this internship is to support the Invest Servicing team by processing client servicing transactions accurately and efficiently. You will be responsible for handling administrative requests, supporting internal systems and ensuring that client queries are resolved within required timelines.

Discovery Invest operates in a fast paced environment where accuracy, attention to detail and client focus are essential. This internship provides exposure to investment products, financial administration systems and professional client service processes used within one of South Africa’s leading investment platforms.

You will also gain experience in behavioural finance principles, client engagement and operational workflows that support long term investment administration.

Key Responsibilities And Learning Areas

• Process servicing transactions within the Discovery Invest servicing environment
• Assist with administrative tasks related to investment client accounts
• Support communication with internal teams, financial advisors and clients
• Respond to queries via telephone and email in a professional manner
• Ensure accurate recording and tracking of client servicing requests
• Maintain up to date knowledge of Discovery Invest products and services
• Escalate unresolved queries to appropriate departments when necessary
• Ensure feedback is communicated clearly and timeously to stakeholders
• Assist with ad hoc administrative tasks assigned by management
• Build and maintain professional relationships with internal and external stakeholders
• Follow internal processes and compliance requirements at all times
• Support continuous improvement in administrative efficiency

Requirements And Qualifications

• Completed Matric
• University degree in a relevant field
• Strong communication and administrative skills
• Ability to work in a structured, high pressure environment
• Basic understanding of customer service principles
• Strong attention to detail and accuracy
• Ability to manage time and prioritise tasks effectively
• Good interpersonal and relationship building skills
• Ability to follow procedures and maintain compliance standards
• Positive attitude and willingness to learn
• Strong problem solving and conflict handling ability

Skills And Personal Attributes Needed

• Customer service orientation
• Strong questioning and analytical thinking skills
• Assertiveness and confidence in communication
• Results driven mindset
• Ability to work independently and in a team
• Strong organisational and planning ability
• Commitment to high quality output
• Professional communication skills in verbal and written form
• Ability to build trust with clients and colleagues

About Discovery Invest Work Environment

Discovery Invest is part of a larger organisation focused on innovation in financial services and shared value outcomes for clients. The environment is fast paced and performance driven, with strong emphasis on learning, growth and professional development. Interns are exposed to real business processes and are supported by structured mentorship and team collaboration.

This internship offers a strong foundation for careers in investment administration, financial services operations and client servicing roles within the banking and investment sector.

Apply here