Sales Assistant Opportunity at Cotton On Mall of Africa

Cotton On is hiring a Sales Assistant for its Mall of Africa store in Midrand, Gauteng. This role focuses on delivering strong customer experiences, supporting daily store operations and maintaining high visual merchandising standards. You will engage with customers, assist with product selection and help drive store sales in a fast paced retail fashion environment. The role suits individuals who are energetic, customer focused and passionate about fashion retail. You will be part of a global retail brand that values creativity, teamwork and personal expression.

Job Overview and Responsibilities
• Deliver excellent customer service and create positive shopping experiences
• Assist customers with product selection, sizing and styling advice
• Support daily sales targets and store performance goals
• Maintain store presentation through replenishment and merchandising
• Ensure products are correctly displayed and accessible to customers
• Work collaboratively with team members to achieve store objectives
• Support promotional campaigns and in store marketing activities
• Maintain cleanliness and organisation of the store environment
• Process customer transactions accurately and efficiently at point of sale
• Follow company policies, procedures and retail standards
• Assist in stock movement between stockroom and sales floor
• Support customer engagement and brand experience initiatives
• Report stock issues, damaged goods or discrepancies to management
• Uphold health, safety and store operational standards

Requirements and Skills
• Strong passion for fashion retail and customer service
• Excellent communication and interpersonal skills
• Ability to work in a fast paced retail environment
• Customer focused mindset with a positive attitude
• Willingness to work retail hours including weekends and holidays
• Ability to work well in a team environment
• Strong attention to detail and reliability
• Ability to follow instructions and store procedures
• Basic numeracy and cash handling ability
• Physically able to stand for long periods and perform retail tasks
• Self motivated with willingness to learn and grow
• Alignment with brand values and workplace culture
• No extensive experience required, entry level candidates welcome

This role is based in a busy shopping mall retail environment where customer interaction and sales performance are central to daily operations. You will gain hands on experience in fashion retail, customer service and store operations while working with a globally recognised brand. This Sales Assistant opportunity at Cotton On Mall of Africa offers strong entry level exposure to the retail industry with growth opportunities for motivated individuals who enjoy working with people and fashion products.

Apply here