Merchandising Assistant Opportunity at Wheco Group Gqeberha

The Merchandising Assistant position at Wheco Group in Gqeberha (Port Elizabeth), Eastern Cape, offers a permanent opportunity in the retail and marketing environment. This role focuses on supporting merchandising operations through accurate administration, coordination, and communication between stores, suppliers, and internal teams. The position sits within the marketing division and plays a key role in ensuring that product displays, promotions, and store standards are consistently maintained. It is designed for entry-level candidates who are detail-focused and comfortable working in a structured retail environment. The role supports both operational efficiency and customer-facing product presentation across retail stores.

Key Responsibilities of the Merchandising Assistant Role

This position is administrative but closely linked to retail store performance and marketing execution. You will work behind the scenes to ensure that merchandising activities run smoothly across all stores.

Your responsibilities include:

• Managing promotional merchandising elements for sales campaigns
• Conducting monthly store checks for product cleanliness and presentation
• Updating and maintaining DTG (Demo to Go) and IBT sheets
• Providing administrative support to merchandising and marketing teams
• Following up with suppliers regarding stock and promotional items
• Coordinating communication between stores, suppliers, and internal teams
• Supporting store top-ups and merchandising execution

The role requires accuracy because small administrative errors can affect stock flow and campaign execution in multiple stores.

Work Environment and Department Structure

The merchandising function at Wheco Group connects marketing strategy with store-level execution. You will work in a fast-paced environment where deadlines and accuracy matter. The role involves regular communication with different teams, including marketing, retail stores, and suppliers.

You will also be responsible for ensuring that store standards are consistent. This includes checking how products are displayed and ensuring that promotional materials match campaign requirements. The environment requires strong coordination skills and the ability to manage multiple tasks at the same time.

Minimum Requirements for Applicants

This is an entry-level role, but it requires discipline and basic administrative ability. Candidates must be comfortable working with data and store-related documentation.

Minimum requirements include:

• Grade 12 (Matric)
• Basic understanding of retail or merchandising environments preferred
• Proficiency in Microsoft Excel and administrative systems
• Strong attention to detail and accuracy
• Good communication and follow-up skills

Experience is not essential, but familiarity with retail operations or admin systems will be an advantage.

Skills Needed for Success in This Role

The Merchandising Assistant role requires strong organisational ability and the capacity to manage multiple responsibilities without losing accuracy.

Key skills include:

• High attention to detail in all tasks
• Strong communication and coordination skills
• Ability to manage multiple priorities at once
• Basic analytical thinking for tracking store data
• Time management and task organisation
• Reliability in completing repetitive administrative work

You will also need to be comfortable following structured processes and maintaining consistency across different store reports.

Main Functions in Merchandising Support

This role directly supports retail execution by ensuring that product campaigns and store layouts are correctly implemented.

Your daily functions will include:

• Checking store presentation standards during monthly visits
• Updating merchandising tracking sheets
• Supporting promotional rollout activities
• Ensuring accurate communication between teams
• Assisting in stock movement coordination

These tasks ensure that stores remain aligned with marketing campaigns and customer expectations.

Career Growth Opportunities in Merchandising and Retail

This position builds a strong foundation for careers in retail operations, merchandising coordination, and marketing support. Entry-level experience in this role can lead to more advanced positions in retail management or supply chain coordination.

Possible career paths include:

• Merchandising coordinator
• Retail marketing assistant
• Store operations administrator
• Product coordinator
• Retail planner assistant

The experience gained in this role improves your understanding of how retail campaigns are planned and executed across multiple locations.

Why This Role is Important in Retail Operations

Merchandising plays a direct role in sales performance. Product presentation, stock availability, and promotional execution all depend on accurate coordination behind the scenes. The Merchandising Assistant ensures that stores receive the right materials, follow the correct layouts, and maintain consistent standards.

This role supports both customer experience and business performance. Well-managed merchandising increases product visibility and improves sales conversion in stores.

Application Details

The Merchandising Assistant position at Wheco Group is a permanent opportunity based in Gqeberha. It is suitable for candidates who are organised, detail-focused, and interested in retail administration.

Apply here: Merchandising Assistant