Retail Shop Assistant Opportunity at Adendorff Tools and Machinery Gezina

A Retail Shop Assistant position is available at Adendorff Machinery Mart in Gezina, Pretoria. This permanent role is ideal for individuals who are interested in sales and have a passion for tools, machinery, and technical products. The opportunity is suited for entry level candidates who want to build a career in retail sales within a specialised tools and equipment environment. Adendorff is known for offering a wide range of machinery and equipment, making this role both practical and customer focused.

Job Purpose And Role Overview

The main purpose of this role is to support retail operations while delivering strong customer service. You will assist customers with product selection, provide technical advice, and ensure the store remains well stocked and organised. The role combines sales, merchandising, and basic technical support. You will work directly with customers and help them find the right tools and equipment for their needs. This position requires a proactive attitude and a willingness to learn about technical products.

Key Responsibilities

This role focuses on customer service, sales support, and store operations.

Core responsibilities include:

• Assisting customers with product queries and purchases
• Providing basic technical advice on tools and machinery
• Operating the point of sale system and processing payments
• Restocking shelves and maintaining product displays
• Unloading deliveries and organising stock
• Conducting stock taking and supporting stock control processes
• Maintaining cleanliness and organisation in the store
• Assisting with merchandising and product presentation
• Supporting daily retail operations and procedures

Customer Service And Sales Focus

Customer interaction is a key part of this role. You will engage with customers, understand their needs, and recommend suitable products. You will answer questions and provide guidance on tools and machinery. Building trust with customers is important, especially when offering technical advice. You will also help drive sales by ensuring products are available and well presented. A strong focus on customer satisfaction will support repeat business and store performance.

Technical Knowledge And Product Exposure

This role offers valuable exposure to tools, machinery, and hardware products. You will learn about different product categories, their uses, and how they support customer needs. Basic technical knowledge is important when assisting customers. Experience in automotive, engineering, or DIY environments will be beneficial. Over time, you will develop confidence in advising customers on technical products and solutions.

Skills And Competencies Required

This role requires a combination of customer service skills and technical interest.

Essential skills include:

• Good communication skills
• Customer service orientation
• Ability to work in a team
• Reliability and honesty
• Basic problem solving skills
• Ability to follow instructions
• Attention to detail

Advantageous skills include:

• Knowledge of tools and machinery
• Experience in retail or hardware environments
• Merchandising and stock control experience
• Technical understanding of DIY or engineering products

Minimum Requirements

Applicants must meet the following criteria:

• Grade 12 or Senior Certificate
• Willingness to work retail hours including Saturdays
• Interest in sales and technical products
• Ability to handle physical tasks such as unloading stock

Working hours are Monday to Friday from 08:00 to 17:00 and Saturdays from 08:00 to 13:00.

Work Environment

You will work in a busy retail store environment in Gezina, Pretoria. The role involves both customer interaction and physical tasks such as stock handling. The environment is hands on and requires constant movement and engagement. You will work as part of a team to maintain store standards and meet sales targets. Cleanliness, organisation, and efficiency are important in daily operations.

Career Growth Opportunity

This role provides a strong foundation for a career in retail sales and technical product environments. You will gain experience in customer service, sales, and stock management. Over time, you can grow into senior sales roles or branch level positions. Adendorff focuses on staff development and offers opportunities for training and long term career growth within the company.

How To Apply

Apply here: Retail Shop Assistant Opportunity