Applications Open for the FirstRand Sales Consultant Position

Applications Open for the FirstRand Sales Consultant Position.

Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.

Are You Someone Who Can:

• Execute own work in accordance with the organizational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialized knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximize cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilization of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

Requirements

• Minimum qualification: Matric
• 2 year and above working experience in similar role, selling funeral cover, Debt Protect Plan, Law on Call and Health Cash Plan.
• 2 years outbound, cold calling call centre experience imperative
• Must have sold or are selling Life Insurance products.
• FSCA Recognized FAIS NQF 5 qualification.
• Must have a clear credit record

You Will Have Access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We Can Be A Match If You Are:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment

How to Apply

Click HERE to apply

Closing Date: February 28, 2026

NB

Thank you for your interest in joining our talent community. Please note that this advertisement is not for an active vacancy, and as such you will not receive a decline notice or status update immediately. We are currently gathering applications to build a talent pool for future opportunities. By submitting your application, you will be considered for similar roles that may become available. We appreciate your interest and look forward to potentially working with you in the future