Frontshop Assistant Opportunity at Dis-Chem Village Square

Dis-Chem Pharmacies Limited is seeking a Frontshop Assistant for its Village Square store in Durbanville, Cape Town. This permanent position, posted on 3 November 2025 with applications closing on 17 November 2025, is ideal for entry-level candidates interested in retail and customer service. The role provides hands-on experience in store operations, merchandising, stock management, and point-of-sale service within one of South Africa’s leading pharmacy and retail brands.

The Frontshop Assistant will ensure the store remains inviting, fully stocked, and well-organized while delivering excellent customer service. Responsibilities include maintaining merchandise displays, restocking products, processing transactions, and assisting with stock control procedures. The role demands accuracy, attention to detail, and adherence to Dis-Chem’s policies and standard operating procedures.

Key Responsibilities

• Ensure all products are fully stocked, neatly displayed, and within sell-by dates.
• Restock merchandise to maximize sales and maintain store readiness.
• Respond to out-of-stock customer queries promptly and follow up accordingly.
• Properly store and organize stock from deliveries and storerooms.
• Maintain accurate pricing, merchandise labeling, and report discrepancies.
• Conduct cash handling, process all payments, and manage loyalty card transactions.
• Assist with back shopping, stock rotation, stocktaking, and inventory management.
• Handle merchandise carefully to prevent losses and report damaged or expired stock.
• Build professional relationships with customers, providing courteous assistance and advice.
• Report customer feedback, suspicious behavior, and operational issues to management.
• Adhere to health and safety regulations, uniform standards, and store policies.
• Assist with training new and current team members.

Qualifications & Experience

• Grade 12 (Matric) or Senior Certificate.
• 0–6 months retail experience required; 1 year retail experience advantageous.
• Certification in Retail Business Management is a plus.

Competencies & Skills

• Knowledge of retail operations and administration.
• Ability to solve issues independently and escalate when necessary.
• Basic arithmetic and numeracy skills.
• Strong verbal communication and customer service abilities.
• Attention to detail and accountability for work quality.
• Basic computer skills (Word, Excel, Outlook); SAP knowledge advantageous.

Special Conditions of Employment

• Must be able to work retail hours.
• South African citizen with a clean criminal record and clear credit rating.
• Driver’s license and reliable transport preferred.

Remuneration and Benefits

• Market-related salary.
• Provident Fund.
• Staff account privileges.
• Medical aid options.

The Frontshop Assistant role at Dis-Chem Village Square offers an excellent entry point into retail and pharmacy operations. Employees gain practical experience in customer service, merchandising, stock management, and store operations, all while contributing to a professional and customer-focused environment. This position allows individuals to develop their retail skills and grow within a respected South African company.

Interested candidates can apply directly through the Dis-Chem application portal before the closing date of 17 November 2025. Only successful applicants will be contacted.