Permanent Part-timer Opportunity at adidas Worldwear Johannesburg

adidas is inviting energetic, customer-focused and fashion-conscious candidates to apply for the Permanent Part-timer opportunity at Worldwear Johannesburg. This role is suited to an individual who has a genuine passion for retail and customer service and enjoys helping customers find products that match their needs and personal style. The successful candidate will assist management with day-to-day store maintenance while ensuring that adidas customers receive a consistently high standard of service.

The Permanent Part-timer position provides practical exposure to retail sales, customer service, merchandising, stock movement, point-of-sale operations, housekeeping and loss prevention. Candidates will work in a fast-paced, high-volume retail environment where flexibility, initiative and adaptability are important. Previous fashion retail experience will be highly regarded but is not essential, making the opportunity suitable for candidates with 0 to 1 years of retail experience who are enthusiastic and willing to learn.

Key Responsibilities

• Ensure the highest level of adidas service is provided to every customer.
• Welcome customers into the store and offer friendly, professional assistance.
• Help customers find the right products based on their needs and preferences.
• Use selling techniques such as add-on sales to maximise sales opportunities.
• Explain relevant technical product information to customers to support informed purchasing decisions.
• Contribute towards achieving individual and store sales goals.
• Complete regular sales transactions involving cash, credit cards, cheques and other approved payment methods when required.
• Develop proficiency with the point-of-sale system and use it correctly according to company procedures.
• Maintain the integrity of point-of-sale transactions through careful attention to policies and procedures.
• Assist with product ticketing where required.
• Check relevant paperwork against items received to support accurate merchandise administration.
• Assist with the movement of products from the stockroom to the sales floor on a fill-in basis.
• Help maintain product availability on the sales floor.
• Assist with developing merchandise displays according to store requirements.
• Follow display suggestions and schedules provided by the store management team.
• Maintain attractive and organised merchandise presentation.
• Complete general housekeeping duties, including cleaning the store.
• Help keep the sales floor and customer areas clean, neat and welcoming.
• Safeguard company assets and handle merchandise responsibly.
• Support loss-prevention activities by monitoring the sales floor for suspicious activity.
• Report suspicious or unusual behaviour to the appropriate management or security personnel.
• Follow adidas security procedures and SLAP requirements.
• Participate in in-store and digital training provided by adidas, including Atticus and AREA.
• Develop product knowledge and understand role best practices through ongoing training.
• Apply product knowledge confidently when assisting customers.
• Familiarise yourself with Power BI tools to better understand store performance.
• Develop an understanding of best-selling products and blackhole products through available performance information.
• Assist management with daily store maintenance and operational requirements.
• Act as a Greeter at the front door during busy trading periods when required.
• Work collaboratively with colleagues to achieve strong sales and customer service results.
• Support other reasonable store responsibilities as required by management.

Requirements and Skills

• A Matric certificate is required.
• Candidates should have 0 to 1 years of retail experience.
• Previous fashion retail experience will be highly regarded but is not essential.
• A genuine passion for retail and customer service is essential.
• Candidates should enjoy interacting with customers and creating positive shopping experiences.
• Clear and upbeat communication skills are required.
• The ability to use initiative is important when responding to customer and store needs.
• Flexibility is essential, including availability during weekdays, evenings and weekends.
• Candidates must be adaptable and comfortable handling different tasks and changing circumstances.
• Strong teamwork skills are required.
• Candidates should demonstrate enthusiasm and a willingness to contribute to shared results.
• The ability to perform effectively in a fast-paced, high-volume retail environment is essential.
• A genuine love for fashion is important.
• Candidates should be confident when helping customers create different looks and styles.
• Good attention to detail is required when processing transactions, handling merchandise and following procedures.
• Candidates should be willing to participate actively in in-store and digital training.
• The ability to develop product knowledge and apply it effectively during customer interactions is important.
• Candidates should demonstrate reliability, accountability and professionalism.
• The ability to work independently while contributing positively to a team is important.
• Candidates should be willing to adapt to changing priorities and operational requirements.
• A customer-first mindset is essential for success in the role.

The adidas Permanent Part-timer opportunity at Worldwear Johannesburg is ideal for someone who enjoys the energy of retail and has a genuine passion for fashion and customer service. The successful candidate will help create positive shopping experiences while supporting sales and daily store operations. The position offers an opportunity to build practical skills in a well-known international retail environment while working alongside a team focused on delivering strong results.

Customer service and sales will be central to the role. The successful candidate will greet customers, understand their needs and help them find suitable adidas products. Effective selling techniques such as add-on sales and the ability to explain technical product information will help the candidate make useful recommendations while contributing towards store and individual sales goals.

The position also includes important point-of-sale and merchandise administration responsibilities. Employees may process cash, credit and cheque transactions, develop proficiency with the POS system, assist with ticketing and check paperwork against received merchandise. Accuracy and careful adherence to company policies will therefore be important when completing transactional and administrative duties.

Stock flow and visual merchandising are also part of the daily responsibilities. The successful candidate will help move products from the stockroom to the sales floor, support merchandise displays and follow schedules or suggestions provided by management. Maintaining good product availability and attractive presentation will help create a better shopping experience and support the store’s performance.

General housekeeping and loss prevention will form another part of the role. Candidates will help maintain a clean and presentable store while taking responsibility for the safe handling of company assets. Monitoring the sales floor, reporting suspicious behaviour and following adidas security procedures and SLAP requirements will also be expected.

The role includes ongoing learning through adidas in-store and digital training programmes such as Atticus and AREA. These programmes provide opportunities to build product knowledge and improve understanding of retail best practices. Employees will also be expected to familiarise themselves with Power BI tools so they can better understand store performance, best sellers and blackhole products.

Flexibility is an important requirement because the successful candidate should be available to assist during weekdays, evenings and weekends. Retail is a dynamic environment where customer volumes and operational priorities can change quickly, so candidates must be comfortable handling different responsibilities as required. Initiative, adaptability and a positive attitude will help the successful employee perform effectively.

Candidates with a genuine love for fashion and confidence in helping customers create different looks may be particularly suited to this opportunity. Strong communication, enthusiasm, teamwork and willingness to learn are important qualities for the role. While previous fashion retail experience is advantageous, candidates with 0 to 1 years of retail experience can apply and develop their skills through practical experience and training.

The Permanent Part-timer position is based at Worldwear Johannesburg. Successful candidates will gain exposure to customer service, retail sales, merchandising, point-of-sale processes, stock support, housekeeping and loss prevention. This makes the opportunity suitable for an early-career retail candidate who wants to build a strong foundation while working in a fast-paced adidas store environment.

Candidates who meet the Matric and retail experience requirements and who are passionate about fashion and customer service are encouraged to apply. The ability to work flexible hours, contribute to team goals and maintain high standards of service will be important to success in the role.

Apply here