Receptionist Post Open at Volvo Group
Receptionist Post Open at Volvo Group. This position reports to the Branch Administrator.
Main Purpose of the Role
- Handle reception, the switchboard and additional administration tasks
- Provide professional interaction between Head Office, the Dealer Network and Volvo’s customers.
- Execute the duties pertaining to the reception and the switchboard efficiently, with pride and dignity.
Job Objectives:
- Be the front face for the branch
- Assist all departments.
- Full responsibility of the switchboard which includes receiving calls, taking and disseminating messages.
- Promptly answer phones.
- Transfer incoming calls to respective extension.
- Ensure accurate messages taken when persons are not available.
- Receive guests/visitors.
- Ensure person being visited is promptly advised and give feedback to guests/visitors.
- Handling client queries and complaints.
- Facilitate posting of goods and documents through courier services.
- Ensure that internal mail is sent to the Dealer Network via Sky Net couriers.
- Updating of courier records.
- Assistance with faxing, copying and scanning when required.
- General administration duties when required.
Qualification & Job Experience
- Matric/N4
- Receptionist/Secretarial/Administration Qualification an advantage.
- 3 years reception and switchboard experience.
- Strong administrative background.
- Computer literate.
- Understanding and working knowledge of Outlook, Excel and Word.
Key Competencies
- Excellent telephone skills.
- Attention to detail.
- Self-motivated.
- Excellent customer and interpersonal skills.
- Communication skills.
- Verbal and written.
- Listening skills.
- Understanding of diverse cultures.
How to Apply
Click HERE to apply
Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.
Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.
Closing Date: 02 August 2024.
We value your data privacy and therefore do not accept applications via mail.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
