Aramex Has A Receptionist Position Available

Aramex Has A Receptionist Position Available. Aramex invites interested and suitably qualified candidates to apply for the position of Receptionist to be based in Cape Town, Western Cape.

Key Responsibilities

• Answering all incoming calls within three rings.
• Reporting of telephone system faults to the relevant supplier.
• Printing of daily reports from the telephone management system.
• Sorting of Company mail to the correct person\department.
• Compiling the company mailbag.
• Welcoming and announcing visitors to the correct person.
• Distribution of messages to the correct person within the performance standard time.
• Filing of reception documents.
• Liaising with callers in a professional, courteous, and respectful manner.
• Updating the extension lists and distribution to all staff.
• Allocating and programming of persons to extension numbers.
• CPT Email collections.
• CPT email pre-alerts.
• Global cases.
• Problem deliveries.
• Checking up on CPT collections every morning (if they were completed).
• Booking of cash collections.
• Escalate service failures to CRM.
• Courtesy calls to customers – Late Freight and /or customer update.
• Assisting commercial staff with client follow ups/ client queries.
• Assist Walk in clients / Announce appointments.
• Manage Bidvest Cleaning team.
• Administration duties – Cost effective quotation requests from all service providers for all Dept-dependent on requirement
• Bidvest Facility Management – Liaise with Bidvest and service providers with regards to quotations /Annual/Quarterly services ensured (Pest control /Fire systems /Hygiene etc.)
• Assist with creating PR`s on Ariba system for Branch and often certain Dept.’s.
• Grocery /Cleaning stock control and purchasing.
• Liaise and ensure services rendered by service providers / appointments booked.

Minimum Requirements

• 2-3 years working experience as receptionist.
• Minimum requirement is a Matric (Grade 12)
• Strong communication skills – Excellent command of the English language
• Customer Centric Personality
• Computer Proficiency

Skills

• Communication – Written & Verbal
• Customer Focus
• Problem solving
• Telephone handling skills.
• Multi-tasking

Competencies

• Communication (Verbal)
• Planning & Organizing
• Teamwork
• Adaptability

How to apply

Apply Here: Receptionist-Cape Town

Closing Date: Not Specified