Applications Open for the Capitec Bank Customer Service Agents Posts (Bank Better Champion)

Applications Open for the Capitec Bank Customer Service Agents Posts (Bank Better Champion). Capitec Bank is on the lookout for energetic, self-motivated individuals who share their passion for service in the banking industry.

Responsibilities:

• To welcome clients and coordinate the branch flow through efficient queue functioning
• Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure).
• Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
• Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
• Presenting and conducting self in accordance with brand expectations.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Skills / Knowledge

• Basic calculations
• Knowledge of Capitec Bank products and business processes (internal)

Competencies

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Problem solving skills
• Attention to Detail

Additional Information:

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

How to Apply

Apply Online for the Capitec Bank: Customer Service Agents (Bank Better Champion)

Closing Date: Friday 8th of December 2023