Applications Open for the Amazon 2024 Cloud Support Associate Internship
Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business.
Duties:
- As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.
- As a cloud support engineer, you will act as the ‘cloud ambassador’ across all the cloud products, arming our customers with required tools and tactics to get the most out of their product and support investment.
Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of AWS as a leading technology organization?
As an Amazon intern, you will be interacting with your peers and Amazon Web Services global team of full-time professionals as part of our AWS Cloud Support team. You will benefit from the opportunity to gain experience on our cloud services, hands on training and learning as you go. You’ll have lots of fun and maybe even make history!
If you fit the description, you could be the person we are looking for. We are a group of smart people, passionate about cloud computing, and believe that world-class support is critical to customer success.
What Can You Expect From a Life At AWS?
Each day will bring new and exciting challenges on the job while you: – Learn and use groundbreaking technologies.
– Apply advanced troubleshooting techniques to provide unique solutions to our customers.
– Interact with leading engineers around the world.
– Partner with AWS teams to help reproduce and resolve customer issues.
– Leverage customer support experience to provide feedback with AWS teams on how to improve.
– Drive customer communication during critical events.
– Drive projects that improve support-related processes and our customers’ technical support experience.
– Write tutorials, how-to videos, and other technical articles for the developer community.
– Work on critical, highly complex customer problems that may span multiple AWS services.
Basic Qualifications
- Available for a start date in February 2024 for a minimum duration of 6 months.
- Needing to complete internship to graduate
- Currently in your final year of studies in computer science, computer engineering, information technology, or related fields.
- Experience with at least one functional scripting language (e.g., Perl, Python, Ruby, shell scripting)
- Knowledge of system, network, and OS.
Preferred Qualifications
- Knowledge of internet fundamentals and cloud computing concepts.
- Familiarity with Database, Storage, & Big Data concepts.
- Experience with troubleshooting Networks (e.g., TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related).
- Comfortable working in a Linux/Unix environment.
Equal Opportunities:
Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
How to Apply
Click Here to start with your application process.
