Fuel Attendant Opportunity at VKB Group Polokwane

VKB Group is inviting suitably qualified and customer-focused candidates to apply for the Fuel Attendant position at VKB Fuels in Polokwane, Limpopo. This is a permanent, entry-level opportunity within VKB Commercial Services and offers candidates the chance to work in a fast-paced fuel station environment while providing efficient, friendly and safe service to customers. The successful candidate will be responsible for fuel dispensing, customer assistance, transaction handling, forecourt cleanliness and compliance with important safety and operational procedures.

The Fuel Attendant role is well suited to an energetic and reliable individual who enjoys working with people and takes pride in delivering excellent customer service. Accuracy is particularly important because the position involves fuel sales, cash and card transactions and end-of-shift balancing. Candidates should also be able to remain calm and effective under pressure, identify discrepancies, solve problems and contribute positively as members of a team.

Key Responsibilities

• Provide friendly, professional and efficient customer service at the VKB Fuels service station.
• Assist customers promptly and ensure they receive a positive experience.
• Dispense the correct type and quantity of fuel requested by customers.
• Confirm customer fuel requirements before dispensing fuel.
• Process fuel sales accurately and efficiently.
• Handle cash transactions responsibly and accurately.
• Process card payments correctly according to applicable procedures.
• Balance fuel sales at the end of every shift.
• Identify discrepancies during the balancing process and investigate the causes.
• Apply appropriate problem-solving skills when discrepancies or operational issues arise.
• Maintain accurate records relating to fuel sales and transactions.
• Maintain a clean, safe and welcoming forecourt environment.
• Keep the service area and surrounding work areas neat and presentable.
• Assist customers with basic vehicle-related needs within the scope of the role.
• Provide assistance in a professional and courteous manner while maintaining customer safety.
• Follow all fuel station safety requirements and operational procedures.
• Comply with applicable company policies, procedures and regulatory requirements.
• Maintain awareness of potential safety risks and report concerns appropriately.
• Work efficiently during busy periods while maintaining accuracy and service standards.
• Support colleagues and contribute positively to a team-focused working environment.
• Take responsibility for assigned duties and complete them reliably and accurately.
• Use initiative when dealing with routine customer and operational challenges.
• Plan and organise daily responsibilities to ensure efficient service delivery.
• Adapt to changing customer and operational requirements when necessary.

Requirements and Skills

• Grade 12 or NQF Level 4 is required.
• Previous experience as a Fuel Attendant, Petrol Attendant, Forecourt Attendant or Service Station Attendant will be highly advantageous.
• A clean criminal record is required.
• Strong attention to detail is essential.
• Good numerical ability is required.
• Accurate cash-handling skills are important.
• Candidates should be able to work accurately with fuel sales and payment transactions.
• The ability to perform effectively under pressure is essential.
• Reliability and honesty are important personal qualities.
• A strong customer-oriented approach is required.
• Precision and accuracy are essential in carrying out daily responsibilities.
• Good decision-making skills are important.
• Candidates should be able to define, analyse and resolve problems effectively.
• Good written communication skills are required.
• Planning and organisational skills are important.
• Strong compliance and safety awareness are essential.
• Candidates should understand the importance of following established operational and safety procedures.
• Personal resilience is important when dealing with demanding customers, busy periods and operational pressures.
• Adaptability is required in a changing and fast-paced service environment.
• Candidates should be able to work efficiently in a busy environment without compromising service quality.
• A positive attitude and willingness to work as part of a team are essential.
• Good interpersonal skills are important for building positive customer relationships.
• Candidates should demonstrate professionalism and accountability in all customer and workplace interactions.

The Fuel Attendant opportunity at VKB Fuels in Polokwane offers a practical career opportunity for someone who enjoys customer service and working in an active service station environment. The role combines customer interaction with fuel dispensing, sales administration, payment processing and forecourt maintenance. Candidates who are dependable, numerate and able to maintain high standards of accuracy can build valuable experience in retail sales and customer service through this permanent position.

Accuracy and accountability are central to the role because the successful candidate will be responsible for balancing fuel sales after every shift and identifying any discrepancies that arise. The ability to analyse problems and find practical solutions will therefore be important when dealing with differences in sales or other operational issues. Candidates must also be comfortable handling cash and card payments while following the required procedures carefully.

Customer service is another major focus of the position. The Fuel Attendant will interact directly with customers throughout the day and must ensure that each customer receives friendly, professional and efficient assistance. Providing the correct fuel, responding appropriately to customer needs and assisting with basic vehicle-related requirements can all contribute to a positive customer experience.

Safety is equally important in a fuel station environment. The successful candidate will be expected to follow all safety, compliance and operational procedures while maintaining a clean and welcoming forecourt. Awareness of potential risks, attention to detail and a willingness to follow established processes will help ensure that daily operations are carried out responsibly.

Previous fuel station or service station experience will be highly advantageous, although the minimum educational requirement is Grade 12 or NQF Level 4. Applicants should be able to demonstrate reliability, honesty, good numerical ability and the capacity to work effectively under pressure. A positive attitude, teamwork, resilience and adaptability will also help the successful candidate perform well in a busy customer-facing environment.

VKB Group is an agricultural company with operations extending across the food supply chain, including processing, logistics and market channels. The organisation’s purpose is to touch lives for the better by creating a positive impact for employees, producers, clients, communities and the wider industry. Working at VKB Fuels provides an opportunity to become part of this broader business while gaining practical experience in customer service and sales.

The permanent Fuel Attendant position is based at VKB Fuels in Polokwane, Limpopo, within the VKB Commercial Services division. The closing date for applications is 13 September 2026, although the company notes that vacancies may be expired at its discretion. Interested candidates should ensure that they submit a clear and complete application through the VKB career portal before the closing date.

VKB Group is an equal opportunity employer and states that its approved Employment Equity Plan and targets will be considered as part of the recruitment process in alignment with its Employment Equity and Transformation Strategy. The organisation also actively supports the recruitment of People with Disabilities. Applicants should ensure that they follow the career portal instructions carefully, including submitting a clear CV in PDF or Word format and uploading it specifically in the designated CV section of the application.

Candidates should use Google Chrome when accessing the VKB career portal and ensure that their CV does not contain handwriting. Supporting documents such as identification and driver’s licence documents should not be combined into the CV file, as the application form provides separate sections for supporting documents. Applicants should also ensure that any uploaded profile picture meets the stated minimum size requirement of 300 by 300 pixels.

This Fuel Attendant opportunity is a strong option for a customer-focused candidate looking for permanent employment in Polokwane and who is comfortable working in a busy service station environment. With responsibilities covering customer service, fuel sales, cash handling, problem-solving, safety and general forecourt operations, the position offers a broad introduction to fuel retail operations. Eligible candidates who meet the requirements and are ready to provide accurate, safe and professional service are encouraged to apply before 13 September 2026.

Apply here