Sales Assistant Opportunity at Factorie Mall of Africa

If you are passionate about fashion, culture and youth lifestyle, the Sales Assistant role at Factorie in Mall of Africa, Midrand, offers an exciting opportunity. This position allows you to connect with customers aged 16–24 while representing a global youth streetwear brand. Factorie focuses on empowering young people through fashion, music, sports and art, giving your role more impact than just selling products.

Purpose of the Role

As a Sales Assistant at Factorie, you act as a brand ambassador and create memorable experiences for customers. Your role contributes to store performance, customer satisfaction and the wider brand mission. By delivering excellent service and engaging authentically with the community, you help strengthen customer loyalty and support the brand’s global projects.

Key Responsibilities

Your responsibilities include:

• Creating and delivering exceptional customer experiences
• Advocating for Cotton On Group Foundations and contributing to impactful global projects
• Maintaining store appearance through merchandising and replenishing stock
• Collaborating with your team to drive sales and achieve results

This role goes beyond typical retail duties. You are part of a culture that values creativity, inclusivity and real connections with customers.

Benefits of Working at Factorie

Factorie provides a range of benefits designed to support your career growth and personal wellbeing:

• 50% discount on Cotton On Group brands including Cotton On, Cotton On Body, Cotton On Kids, Typo and Factorie
• Opportunities for local and global career progression across seven brands
• 24/7 wellness support for mental health, relationships, family and more
• Additional discounts for family members on medical, travel, financial and other services
• 13th cheque
• Opportunities to create positive change and make a difference in people’s lives

Who We Are

Factorie is part of the Cotton On Group, a global retailer with a team of over 20,000 employees. The company values diversity, inclusivity and creativity, encouraging employees to bring their authentic selves to work. Team members are rewarded and recognised, providing opportunities for career development and personal growth.

Cotton On Group focuses on building a culture where everyone belongs and has equal opportunity to succeed. Individuals from all backgrounds are strongly encouraged to apply. Support is available for candidates with individual needs during the recruitment process by contacting careersrsa@cottonon.com.au.

Skills and Qualities Required

To thrive in this role, you should demonstrate:

• Passion for engaging with youth and customer service
• Teamwork and collaboration skills
• Ability to create memorable experiences for customers
• Attention to detail in merchandising and store presentation
• Enthusiasm for fashion, music, sports and culture

How to Apply

If you are ready to join Factorie at Mall of Africa and become part of a global youth-focused brand, you can submit your application online here: Apply for Sales Assistant – Factorie

This role provides a unique opportunity to develop retail skills, connect with a youth audience and grow within a global brand that celebrates culture, creativity and inclusivity.