Maps Maponyane Comes Through With The Best Response To An Unsatisfied Customer At His Restaurant. He has the best ethics of being a businessman. Maps Maponyane has just proven why his restaurant is one of the most popular in the country.
The media personality has a way with his customers and is so hands on. As any other business, you can’t satisfy everyone. One customer at Burns Out was not impressed after checking out the burger joint.
The customer (Fifi) took her complaint to Twitter saying, “Y’all really hyped Buns Out, I didn’t enjoy the food, the burger we had, had a dry patty, too much stuff (ingredients) going on & you couldn’t taste the flavors yuh ha.a. I didn’t enjoy.”
Maps displayed excellent customer service skills in his response, “Hey Fifi, I’m sorry that you didn’t have a great experience. We try hold a high standard, & I apologize that we clearly weren’t able to maintain it with your meal. Highly appreciate the honest feedback & hope we’ll get a second chance to impress. P.S. Nice meeting you today.”