Retail Store Assistant Opportunity at Aloe Pharmacy Port Elizabeth

Dis-Chem Pharmacies Limited is seeking a Retail Store Assistant for its Aloe Pharmacy store in Port Elizabeth, Eastern Cape. This permanent role provides an opportunity to work in a fast paced retail and healthcare environment while developing operational and administrative skills. As a Retail Store Assistant, you will support the management of the store and ensure all processes comply with company policies. This role is ideal for individuals with retail experience who are detail oriented, customer focused, and eager to contribute to a professional pharmacy team.

Key Responsibilities

The Retail Store Assistant at Aloe Pharmacy will perform a variety of tasks to support smooth store operations, including:

• Managing and reporting all customer compliments and complaints to management
• Establishing professional relationships with customers and addressing their queries
• Ensuring customer stock queries are resolved efficiently
• Maintaining effective external communication with customers and relevant departments
• Handling refunds, returns, back shopping, and returned goods accurately
• Managing cash floats, verifying deliveries, reviewing invoices, and preparing daily run reconciliations
• Assisting the Receiving Manager with Distribution Centre claims
• Managing and controlling high risk stock and ensuring proper documentation of all cash and stock transactions
• Ordering and preparing branch change requirements to support cashiers and enhance customer service

This role requires attention to detail, strong organisational skills, and the ability to manage operational processes while maintaining high service standards.

Qualifications and Competencies

Candidates must meet the following requirements:

• Grade 12 / Matric
• Basic computer skills, including Word, Excel, Outlook, and SAP
• Retail experience with operational knowledge
• Strong customer relations and team player mindset
• Leadership, management skills, and ability to work under pressure
• Trustworthiness, honesty, and adherence to deadlines

Special employment conditions include South African citizenship, a clear criminal and credit record, and a valid driver’s license or reliable transport.

Remuneration and Benefits

Dis-Chem offers a market related salary along with benefits including:

• Medical aid
• Provident fund
• Staff account privileges

Equal Opportunity and Application Process

Dis-Chem Pharmacies is an equal opportunity employer. Applications are considered in line with the company’s Employment Equity and Transformation Strategy, with active support for the recruitment of People with Disabilities. Only successful applicants will be contacted. If you are not contacted within two weeks after the closing date, consider your application unsuccessful.

If you are ready to join a professional pharmacy team and contribute to operational excellence, apply now for the Retail Store Assistant position at Aloe Pharmacy in Port Elizabeth. The closing date for applications is 23 February 2026.